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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,327
shipping
12,317
quality
12,311
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Found exactly what I was looking for, and ordering was quick and easy

Date of experience: September 23, 2021
Australia
1 review
0 helpful votes
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Reserve final judgement when order arrives. Regards Stephen

Date of experience: September 23, 2021
Idaho
1 review
0 helpful votes
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Easy to find what i was looking for...
September 23, 2021

Easy to find what i was looking for... able to use coupon.

Date of experience: September 23, 2021
California
2 reviews
0 helpful votes
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Great price, a breeze to purchase what more could i ask for?

Date of experience: September 23, 2021
Ohio
2 reviews
0 helpful votes
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Found a book that I struggled to get...
September 23, 2021

Found a book that I struggled to get... very happy for that!

Date of experience: September 23, 2021
Arizona
1 review
0 helpful votes
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Would like it to be ea as our to shop within the same seller to save on shipping.

Date of experience: September 23, 2021
Ohio
1 review
0 helpful votes
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My recent orders have arrived quickly and the books have been in excellent condition.

Date of experience: September 23, 2021
Virginia
1 review
0 helpful votes
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I found two books I was looking for and saw another I was interested in. Checkout was easy.

Date of experience: September 23, 2021
District of Columbia
1 review
0 helpful votes
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Found my book
September 23, 2021
Updated review

Found my book. Chose a seller. Easy process. Thanks.

Date of experience: September 23, 2021

Easy efficient process
May 4, 2021
Previous review

Easy efficient process. Thanks!

Date of experience: May 4, 2021
Ohio
2 reviews
0 helpful votes
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Easy and quick procedures
September 23, 2021

Easy and quick procedures. Thorough information provided.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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Your sight does not respond well to forgot password situation

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Texas
2 reviews
1 helpful vote
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I have found the site to be simple to use and the products available match the descriptions given. Very happy with this website.

Date of experience: September 23, 2021
Washington
2 reviews
0 helpful votes
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The website is easy to use and contains good product descriptions.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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This was simple and easy to understand!
September 23, 2021

This was simple and easy to understand!

I wish we all were!
Have a nice day!

God Bless!

John Symington II
*******@icloud.com

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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I At the moment it seems simple I will wait and see

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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The only thing I can think of to improve is to add more thorough descriptions of the book's content

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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I made a mistake when I saw the shipping price, tried to delete my order, was unable, but the coupon convinced me to go aheadf and buy the book.

Date of experience: September 22, 2021
Arizona
1 review
0 helpful votes
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Easy to search by type, price, author, title or narrator
September 23, 2021
Updated review

Easy to search by type, price, author, title or narrator

Date of experience: September 22, 2021

Simple and quick
September 23, 2021
Previous review

Simple and quick

Date of experience: September 22, 2021
Connecticut
1 review
0 helpful votes
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My shipping experience on this website, is greater, then amazon.
Alibris take good care of my book.
No tear,
Rip book or missing page.
And no missing books.
Alibris company take good care of the book.

Date of experience: September 22, 2021
New Jersey
1 review
0 helpful votes
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Happy to be able to get the books I wanted. Shipping costs rather high.

Date of experience: September 22, 2021