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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found exactly what I was looking for, and ordering was quick and easy
Reserve final judgement when order arrives. Regards Stephen
Easy to find what i was looking for... able to use coupon.
Great price, a breeze to purchase what more could i ask for?
Found a book that I struggled to get... very happy for that!
Would like it to be ea as our to shop within the same seller to save on shipping.
My recent orders have arrived quickly and the books have been in excellent condition.
I found two books I was looking for and saw another I was interested in. Checkout was easy.
Found my book. Chose a seller. Easy process. Thanks.
Easy and quick procedures. Thorough information provided.
Your sight does not respond well to forgot password situation
I have found the site to be simple to use and the products available match the descriptions given. Very happy with this website.
The website is easy to use and contains good product descriptions.
This was simple and easy to understand!
I wish we all were!
Have a nice day!
God Bless!
John Symington II
*******@icloud.com
I At the moment it seems simple I will wait and see
The only thing I can think of to improve is to add more thorough descriptions of the book's content
I made a mistake when I saw the shipping price, tried to delete my order, was unable, but the coupon convinced me to go aheadf and buy the book.
Easy to search by type, price, author, title or narrator
My shipping experience on this website, is greater, then amazon.
Alibris take good care of my book.
No tear,
Rip book or missing page.
And no missing books.
Alibris company take good care of the book.
Happy to be able to get the books I wanted. Shipping costs rather high.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

