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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I am not happy with the way shipping was included in sales tax and then Texas taxes is 6.25% but I charged 8.25%. I was glad to buy because of pricing but final price is very upsetting. I don't like this at all.
Very easy and simple to uses, easy, quick purchase
Very user-friendly but need more accurate info about book conditions like updated cover photos.
I recently placed an order for 2 copies of 'Forrest Gump' in DVD format based on the category "Movies". What I received were 2 copies of the soundtrack in CD format - not what I was looking for or expected when I entered the Movies category.
"So far" = placing an order online! Easily as could be.
Very good. Easy to follow, showed paperback from hard back which I was looking for
Easy to find what I looking for and easy to order.
Always have the old and difficult to find.
Have bought many at this site, and the books are exactly or better than described.
Have found most of the books I was looking for. Thank you.
Found what I was looking for, at a great price.
Book prices r GREAT, avlability GOOD, condition of books sent sometimes worse than graded; but shipping usually 2x or more the cost of the book itself!
How easy 2 find obscure n out if print lifetime favorites@ bargain prices!
Not too complicated to maneuver; excellent, wide selection w/ multiple sources & great prices
Great website. I just go to Alibris and find almost any book or movie I might want in the mystery genre, easily finding books to fill in my collection of a favorite author's work.
Great Selection of books and easy to join. Found I was looking for. Thank you.
You make it easy, i always try your site first for books or movies, thank you!
You advertise a $5.00 coupon off ANY order with email signup.
When I signed up the min. Purchase for the coupon was $50!
Ripped Off!
I like how your check out is set up. It was quick and easy
Please ship this item out as soon as possible. Thank you
I've always had a very good experience with Alibris over the years. I've been buying from them for at least 10 years with great satisfaction!
I like it because the good price. Also I find every thing I need
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

