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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Notation of "YRE" for Young Readers Edition didn't show up until order summary. ALSO I had forgotten my password and when I changed it all 7 items in my cart had vanished. VERY frustrating.
I'M SUPPOSED TO GET $5 & $3 CREDIT.
$5 FOR THANKS signing in and $3 for R2D2 for spending more than $35.
THERE WAS NO CHANCE TO PUT THIS IN.
IT AUTOMATICALLY TOOK THE WHOLE AMOUNT!
It is frustrating that I can't change the name on my billing addresss to what is on the credit card: Tim T Solon
I found the book I wanted very easily and the price was great.
Found books for which I've searched for some time, and at an affordable price. Thank you!
I have wanted this video for decades. I'm so glad you have it!
Great that I found you again after a few decades.
Smooth searching and purchasing process, good prices.
Found stuff I've had trouble finding affordable even on Amazon
Had everything I wantedat discount prices. I checked my local bookstores and they didn't have most of these
Easy to shop, quickly found many sources and easy checkout.
Shipping amounts that exceed book value by $20.00 not good
I removed about 13 books because of shipping
Website was easy to navigate and fast to complete order.
Shipping costs is a little steep for something that only costs $1.50
Glad I could find the books just to bad the shipping is more than the books
I'm here to support book sellers that are not Amazon. The layout of your site is easy, clear and well laid out.
Your website operates well is user friendly and your selection of books is a delight
I just wanted to make an account and order two copies of the same book, one to send to my father and one to send to myself. Just setting up an account, entering my credit card, and making a purchase resulted in:
- TWO complete failure website errors (I believe it was error 520? 502?)
- TWO times I had to re-enter my credit card details
- SEVEN times I had to re-enter my password
Your website is a bug-filled mess. I can't believe how stress-inducing and frustrating that was.
FWIW I am using the most recent version of Chrome, with no plug-ins, on the most recent update of MacOs.
It would be nice to see the prices as including shipping since the "shipping included" option covers very few books.
Wishlist features are a little clunky
Easy to find the book and the price is very reasonable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members