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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Their online process is quite smooth. It brought up the option I wanted first, but also let me see the other options. Checking out was also easy.
Received the book in a reasonable length of time. Interest in this book of poetry was based on quality of author's internet videos.
This book took 3 1/2 weeks to arrive.
Tracking showed it stopped for days at different locations.
I wonder why?
Great. I used this sight for my books when I was in college. I recommend this for rare hard to find books
Book came quickly, was in good condition. And it happens to be a great book!
Order arrived in a timely manner and the book condition was excellent.
Fast and handled professionally. I will definitely order something again soon
Great selection of used books at a great value! Rapid response by sellers. Books came looking as good if not better than advertised!
Great value and easy to select and checkout! The selection is large and the condition of the books is very accurate.
Apparently, the CD's jewel box container was damaged during shipping, but the seller promptly issued a compensatory refund.
Purchased book arrived in a timely manner. Condition was excellent. I'd definitely buy from you again
Fast, easy, and cheap. Great selection. Have been using this site for years.
I was able to order and receive my book so easily and quickly. I'll use them for more purchases.
Book was exactly what I ordered. Very pleased with this experience. Would use this service again.
My book arrived quickly, perfectly wrapped, undamaged & in the condition exactly as described. I'm a fan of Alibris
After a book I ordered arrived in shockingly bad condition, Alibris moved quickly to replace it with a copy in very good condition, as I had originally requested. Great customer service,
I have never had a bad experience ordering from Alibris. Very quick and easy and so much to offer.
Efficient ordering process. Great prices and options on books.
Can't tell it was used. Must have been well taken care of beforehand.
Order was filled and received promptly and book is in good shape.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

