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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,401
shipping
12,391
quality
12,385
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
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Why waste time searching other sites for hard to find books? Always start with Alibris!

Date of experience: October 18, 2021
Colorado
1 review
0 helpful votes
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Easily found what I wanted, in the desired edition and condition. Easily noted the seller's good reviews and purchased with a couple of clicks. Easier than pie (though not as tasty).

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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Something went wrong the first time I clicked Submit, so I looked at all parts, changed none, & Submitted again. I hope that I will only be charged once

Date of experience: October 18, 2021
Iowa
1 review
0 helpful votes
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Love this book provider so much
October 18, 2021
Updated review

Love this book provider so much. I will never go anywhere else. Don't need to! Thank you!

Date of experience: October 18, 2021

Very very happy w all my purchases!
July 9, 2021
Previous review

Very very happy w all my purchases! I appreciate the value I get and the good service.

Date of experience: July 9, 2021
Colorado
2 reviews
0 helpful votes
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Found a novel I've been looking for for a while. Knew the author. Great book.

Date of experience: October 18, 2021
Louisiana
1 review
0 helpful votes
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I was disappointed because my item was canceled. The email notification informed me that the item was no longer available. It is my opinion that if an item is not available, one should not be able to order it.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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It is easy to navigate and find rare science books too.

Date of experience: October 18, 2021
Indiana
1 review
0 helpful votes
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Quick and easy, reliable
October 18, 2021
Updated review

Quick and easy, reliable. So nice to do business with Alibris

Date of experience: October 18, 2021

I love the huge list of selection choices, the ease...
January 8, 2021
Previous review

I love the huge list of selection choices, the ease of searching, the sometimes even quirky selections. I am quirky, so I like quirky!

Date of experience: January 8, 2021
Michigan
1 review
0 helpful votes
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I just returned (and that went well) a booklet that was described as a book.
On the return you gave me "Your Exclusive Coupon" for $3 to cover the shipping.
I then purchased Order *******-1 for $7.38 and you told me that was not enough
For the coupon to work--where was that information on your return information?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Prompt notification re: original item not being available, but there being a replacement in my cart.

Date of experience: October 18, 2021

Great prices
June 8, 2021
Previous review

Great prices

Date of experience: June 8, 2021
New York
2 reviews
0 helpful votes
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Quick to find and purchase
October 18, 2021

Quick to find and purchase. The filter by condition tool is great.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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This is so easy to find what I want
October 18, 2021
Updated review

This is so easy to find what I want. Because of my tight budget, this site offers me choices I wouldn't normally have.

Date of experience: October 18, 2021

I just got my tax refund and I have been waiting to...
September 10, 2021
Previous review

I just got my tax refund and I have been waiting to order all the books and movie that I have wanted during the past few months. I love shopping on line and not paying sky high prices. I even got a discount this time with my coupon.

Date of experience: September 10, 2021

I love having the choice of how much I wish to pay...
February 11, 2021
Previous review

I love having the choice of how much I wish to pay for a certain used paperback. These days, dollars are scarce so you must debate what is needed and what is considered a luxury. I usually find what I am looking for on this site. Coupon savings also helps us poor old people.

Date of experience: February 10, 2021
Pennsylvania
1 review
0 helpful votes
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Always have the book I'm looking for at a good price

Date of experience: October 18, 2021
Washington
1 review
0 helpful votes
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I love how easy it is to find used books for cheap! This is a unique and valuable service.

Date of experience: October 18, 2021
Colorado
1 review
0 helpful votes
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Easy, clear, Only thing was I wanted to pay with Discover credits and couldn't figure how to do it. But no big thing. I just paid with my Discover card.

Date of experience: October 18, 2021
Ohio
1 review
0 helpful votes
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I keep checking to see if this is the actual book or just a lithograph of the cookbook that taught me to cook as a child. Nostalgia!

Date of experience: October 18, 2021
Florida
1 review
0 helpful votes
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I would love to have the shipping costs lower for the books

Date of experience: October 18, 2021
Tennessee
1 review
0 helpful votes
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I like simplicity of the website
October 18, 2021

I like simplicity of the website. Setting up a new account and checkout was straight forward and easy.

Date of experience: October 18, 2021
Australia
1 review
0 helpful votes
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Good, easy site to navigate and purchase item
Trust postage and delivery similar
May I indicate Australia Post as my preferred carrier as my retirement village is close to my local Aus Post - so I can pick up parcel easily if item too big to fit into mail box.
Cheers!
Patrick McAuliffe (Rev.)

Date of experience: October 18, 2021
Wisconsin
1 review
0 helpful votes
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Thanks!
October 18, 2021

Thanks! My adult daughter grew up listening to these songs, and now my grandchildren can enjoy them!

Date of experience: October 18, 2021