On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The book I wanted was easy to find and the check out was also easy Thanks
Easy shopping and checkout. Economically priced. Excellent experience.
Good experience; I quickly found the titles I was seeking. Only issue was that once in the shopping cart, there was no option to continue shopping. Fortunately, backing out didn't erase the items in the cart, and I only had to reload my security code for credit care. Thank you!
I found exactly the book I was looking for, and at a great price! I'll definitely be back.
Always straightforward and books arrive when expected
The website has at least two issues. One when you click on a hardcover edition of a book it says its not available but it shows as available when searched. Very frustrating. 2nd when you try to verify that "you are not a robot" on a mobile phone the window pops up but it is obscured and you can't scroll to get to the verify button. Lastly and this is purely a small gripe the coupons offered are not great. They used to be better.
Found the title I was looking for at a great price.
My regular credit card was refused for unknown reason.
Satisfied, didn't take too long to make the order (as a new customer)
Great price, quickly ordered, happy to support Goodwill, the seller.
More variety would be great. Other then that it was good.
I looked for the book I wanted and you had it. Very simple.
Located several vendors with the book I need, thus giving me options to select the best deal.
I had to put my credit card number in the box three times before I could move to the next page. I tried on yesterday and gave up because I tried so many times.
All the books I have ordered have been in great condition. I even appreciate the highlights and notes from previous owners.
Here's to continued learning through Alibris!
There hasn't been any issues. Shipment on time or early and quality of books above expectations. So grateful I stumbled upon this website.
Easy and efficient. I liked being able to order the list of the title I wanted in many different ways.
Fast, simple, efficient, easy-to-use with great selections.
I had most difficult 3 hours trying to gain access to my account-Awful experience indeed.
Easy to use, good selection of authors on subject of interest.
I've looked for this album for a long time and you made it easy.
Alibris is a Great site. Have found hard to find movies at a good price. Thank You
Buying from Alibris is very convenient. Sellers are always top notch.
Nice and quick. Just the way I like it. Very happy I chose these guys!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members