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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Well-designed site that is extremely easy to navigate and use to search through and purchase books.
I did a search for the title and there it was. Plus I could pay as a quest
Asking for PayPal before asking for individual info would be nice and user friendly.
Updating shipping/billing is not simple. Had to enter the information, save it, go back, select... etc. Should only have to enter/select once.
Had to go go through too many screen to place order
I have ordered from this website before and the first book came in great condition
$20 credit if I order before midnight? Bait and switch?
Always find good deals on Alibris except for shipping cost
Repeatedly got Cloudflare error between cloudflare and YOU that alibris server was not responding. Not at my end or in between. Repeatedly had to log in again at 3 or 4 steps of checkout even when I had not gotten the cloudflare error. Even after I did the final "Place Order" button, after about a full minute wait I had to log back in with no confirmation of order, and then got request to re-enter my card's CVV even though I had ordered it.
Absolutely terrible shopping experience. I don't want to buy from Amazon but you made it very likely that the rest of my book shopping for physical books will be going back to them. Or at least to some indie bookshop.
Mobile version is not the best for choosing quality or type of book preferred. Eg. Paperback vs hardback, and like new vs very good
It was simple and easy to order the book I am interested in reading. I don't order many books-perhaps 1 or 2 per year and I just do not want to set up an account since I don't order that many books.
Web site is easy to navigate. Good detail available about each book (condition, seller rating, etc).
Knowing the shipping charges from individual sellers would be helpful before I get to the cart and find out a low cost book has a high cost in shipping.
Easy shopping, wide variety of selections from back lists, accurate descriptions of stock, reliable.
Tried to order on my computer, it would not accept different mailing and billing addresses. Tried again on my phone and it went smoothly.
The book prices are good, however, the fees are overwhelming.
It was easy to complete the transaction.
It's good! Would like to be able to see shipping options and maybe edit them.
I really like shopping here, it's easy to find what I'm looking for. Check out was super easy.
Love the ease of the site, this is my first time shopping here but will not be my last.
Where is discount promised in your last email? 5th item I bought thus far. Email a month or so ago said I had approximately $20.00 Or is it just for new books?
Books come quickly, in good shape. Author is very gentle
Great quality with thrift store prices. I love it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members