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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The books and movies always arrive in good condition. Shipping times and prices are reasonable. Keep up the good work Alibris!
I'm sorry but I think most people don't want to spend much time writing a review and going into a lot of detail about their experience. Look, Alibris is great, don't get me wrong, love your website and the service you provide. Filling in the 1 to 5 stars is easy, give us one box to make comments as an option, that's good enough.
I have always received exactly what I ordered. However, I don't like surveys with mandatory writing. Do you want my input or not.
I found a DVD I liked and gave my credit card info and received email order confirmation with delivery expected date
My shopping experience is always pleasurable on this site.
It has been a nice time so far. The web pages are clear and helpful.
I am a comparison shopper. I am doing pretty well, even though all the books I want are higher than they used to be. But, thanks!
I found what I needed for a decent price and I received it promptly. I like buying used books.
My purchase was on time, right price and exactly what I needed.
Easy to find hard to find books. Great descriptions on the quality of the used books.
It was very professional. Quick and easy. Hope we have a lot of shipping choices.
I like that I had several options to order what I wanted. The selection is vast.
I have shopped with Alibris for over twenty years, - they're doing something r I g h t! Thank you all!
Simple, quick and easy, just the way I like it! I've bought several books here and never had an issue.
Very good price. Trust the company. The books I have ordered before have been in good shape.
Nicely organized website. Found the book that I was looking for immediately
Your site is easy to use and I can always find the books I'm looking for at great prices
At first it tried to say my debit card was expired. So, I put the current one in and it still tried to say it was invalid. Then I go to where it says Place Order. Below was my current debit card. So I hit 'place order' and it went. Must be glitchy on the website today.
Have never had a problem ordering from Alibris.
Easier to order than I thought. Instructions were precise.
Delivered as advertised -again as was described in offering
It was easy to work the website. I can't say how likely I would recommend Alibris until I get my book. :)
Easy and they had all of the books we needed. Great value for books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

