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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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This place is awesome. I prefer alibris over amazon.
Lose your customer service from India: none of them knew enough English to answer my questions and cost me SIX days in ordering books I wanted. Their pathetic English ability lost YOU $70 in additional sales!
Website is quite good, but the free shipping doesn't appear until you have entered your card information
Great selection, easy to review and economical. Have been using this site for years and referred numerous friends.
Great places for books at affordable prices. Been ordering books for several years and have recommended your site to friends.
Unlike so many other Book and media vendors, i can see all of the books or CDs that have been produced by an author, or musician! Not just what they happen to have on their shelves...
After Reading about the physical impact of picking books from the big Amalgam I am happier to buy from Alibris
Very quick and not too aggressive getting a person to join because I always forget the password.
Easy to find the books i needed and easy to place my order.
Just learned about you and the experience was easy
Easy to use web page, interesting selection of graphic novels. Enjoyed the experience.
It's just as easy as any other major retailer website, and the UI is not horrendous to look at (it's actually kind of nice). I'll only use Alibris moving forward.
Excellent search options & PayPal is great. Never disappointed w/alibris.
So far it's a great experience to shop with you. Cant wait to receive my items.
Great books, great prices. Will definitely be back again!
It was great to find the books so easily and to have options for purchase.
It was difficult to find the specific volume in a series that I was searching for. There was some kind of serial number, but no indication of the volume number until I clicked on the long number.
My shopping experience has been excellent, EXCEPT my sales tax should be 7.5% and not 8.5%.
Very easy to search and locate the books I'm looking for. I am consistently able to find multiple copies of books in good or like new condition for under $10 that are either unavailable or $20+ everywhere else.
I am a doctoral student writing my dissertation and Alibris has been wonderful for finding rare and/or out of print texts at the best prices.
The price of shipping was a real disappointment. It would have been far better to have shipping prices listed next to book prices. I searched for discounted shipping or free shipping codes and found none. The selection was great but Amazon has a much better system for purchasing used books. You get book condition AND shipping price right upfront. I was disappointed and also angry. I felt I was being purposefully deceived. I took about 10 things out of my cart and will purchase them elsewhere. I will purchase from Alibris only if I know ahead of time I will have a discount on shipping.
I was very pleased that Customer Service responded quickly to
The issue I had getting into mu Account.
Thank You
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members