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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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For some reason, this morning a few older Christian songs and artists came to mind. I then went to my usual SmileAmazon (Check out "Smile" Amazon because a lot of sellers will give a portion of your purchases to a charity of YOUR choice at no extra cost) and found The Winans "Return" and Russ Taft "The Way Home" - the Russ Taft CD was 45.00! Way out of my budget so I found THIS SITE and saved huge! I was able to find both CD's here and the total was less than 28.00, including shipping and tax. I never knew about this site until a few minutes ago and THIS will now be my "go to" source for music. I'm very happy!

Date of experience: December 5, 2021
Pennsylvania
3 reviews
0 helpful votes
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Clear instructions
December 5, 2021
Updated review

Clear instructions - easy to follow ordering process.

Date of experience: December 5, 2021

Easy to order
September 21, 2021
Previous review

Easy to order. Even a sr. Citizen can do it!

Date of experience: September 21, 2021
New York
0 reviews
0 helpful votes
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It would be great if you could add a "Look Inside" feature so I can at least read table of contents. I had to toggle between Amazon and Alibris to choose my books.

Date of experience: December 5, 2021
Massachusetts
1 review
0 helpful votes
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I got an email with the header "Save $15 plus free shipping!" The alibris site showed three tiers of discounts, which was fine -- I was in the middle tier and saved $8 -- but where was the free shipping? I spent almost $17 to ship books I paid $58 for. Don't sent out emails with offers you're not going to honor (or offers that are not clear about how you qualify for them).

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021
Oregon
1 review
0 helpful votes
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I've had an issue with dealers who don't seem to track...
December 5, 2021
Updated review

I've had an issue with dealers who don't seem to track their shipments. This has only been a problem this year

Date of experience: December 5, 2021

I've been buying books from you for several years and...
September 21, 2021
Previous review

I've been buying books from you for several years and are nearly always satisfied. There was one misplaced order during covid but other than that it's been good

Date of experience: September 21, 2021

I've had only one book that didn't get shipped or delivered in several years. It was during the height of the pandemic & I don't know whatever happened with it

Date of experience: May 12, 2021
Massachusetts
1 review
0 helpful votes
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There were problems checking out
December 5, 2021

There were problems checking out. I left my cart and signed out and when I signed back in a few hours later, everything worked as expected.

Date of experience: December 5, 2021
Indiana
1 review
0 helpful votes
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Format was a little difficult to know the description to which book.

Date of experience: December 5, 2021
Missouri
1 review
0 helpful votes
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General clarity and ease of navigation — will wait until product is in hand for definitive review of this trip.

Date of experience: December 5, 2021
Oregon
1 review
0 helpful votes
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Easy to find books...
December 5, 2021
Updated review

Easy to find books... or not. Always able to check it out quickly and easily.

Date of experience: December 5, 2021

I qualified for free shipping, but it didn't show up...
June 29, 2021
Previous review

I qualified for free shipping, but it didn't show up until AFTER I put in my payment information. That made me do a double-take before I hit the order button.

Date of experience: May 29, 2021
New Zealand
1 review
0 helpful votes
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The high cost of shipping compared to the likes of...
January 4, 2022
Updated review

The high cost of shipping compared to the likes of Amazon and Abe's books

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2021

Efficient and value for money
September 6, 2021
Previous review

Efficient and value for money

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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Fund the book that I wanted and it was a good price.

Date of experience: December 5, 2021
Arizona
1 review
0 helpful votes
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I appreciate the varied inventory
December 5, 2021

I appreciate the varied inventory. Steps to order were nice & simple!

Date of experience: December 5, 2021
Missouri
1 review
0 helpful votes
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My cart said it was going to cost me $60 for some reason, but when I placed the order it went back to $52.72. I almost cancelled but am glad I didn't when I saw the price was correct AFTER placing the order. The same books were going to cost me $59 on Amazon, and I prefer buying from other places. I appreciated you letting me know I could save money buy switching book sellers. It was a bit difficult seeing my cart at all stages through the buying process.

Date of experience: December 5, 2021
Georgia
2 reviews
0 helpful votes
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Good so far, provided I receive the copy via mail.

Date of experience: December 5, 2021
New York
1 review
0 helpful votes
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Found the books I wanted to purchase easily. The prices were fair. I will purchase books from Alibris again.

Date of experience: December 5, 2021
Florida
1 review
0 helpful votes
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Easy peasy!
December 5, 2021

Easy peasy! As usual! Love that I can find what I want a majority of the time at prices within my budget…. Thanks!

Date of experience: December 5, 2021
France
1 review
0 helpful votes
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My first time but not the last time with you. Thank you!

Date of experience: December 5, 2021
Alabama
1 review
0 helpful votes
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Easy to navigate, clear information, quick checkout! Thanks!

Date of experience: December 5, 2021
California
0 reviews
0 helpful votes
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First I want to order one book I tried at least 5 times but fail until I try 3 books…. Is it normal?

Date of experience: December 5, 2021
Oregon
1 review
0 helpful votes
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I'm technologically challenged and the site was easy for me to navigate.

Date of experience: December 5, 2021