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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I would like it if series were together. It gets confusing when an author has several different series and they are all bunched together.
Takes a minute to figure out the shipping, but prices are amazing even with paying shipping. Awesome site.
The shipping charges are outrageous!
Also, I entered my VISA payment information correctly, but your system refused to accept it, so I ended up using my AMEX Card - Something is wrong with your system!
I could not determine if the book "Leading Change" was in English? Not sure why all the other info was after the books name? Confusing
It was a reasonable price and I hope in a good enough condition as it is a gift
It was easy to have all books I selected in one place. I will undoubtedly shop here again. Thank you
Found what I wanted quickly. Always love shopping at Alibris.
The site is very easy to navigate. I was able to find and purchase books easily.
Love that I can shop as a guest and didn't have to make an account.
Nice place good customer service very helpful w refund s
Alibris had both books I was looking for - both published in the past - not current. So I will be very happy to receive them - hopefully before Christmas.
Excellent. Entered current Visa and order went thru immediately. Thank you.
I can always depend on Alibris to deliver as said books.
Good selection. However, it would be great to see some of inside of books.
The shipping prices are very variable. Not worth estimating.
Fast and easy shopping. This was my first time using Alibris. I'll be back!
I felt like I had to do updates on my account which I did not want to do. Then I looked and just ordered. So it was ok. I was just sidetracked.
I would like to change my shipping address on the page before where the Visa info is located. It took an act of faith to move forward with seeing it wrong. Otherwise, it was great.
Massive selection. I especially like that I can look over different editions cover art.
I wish the checkout steps were clearer (accidentally placed an order with an expired CC# and I don't know how to fix it) but other than that I love Alibris. I wish it were easier to find books by age and genre... the "more books like this" is kind of all over the place in terms of age (for an emotionally young 14yo). I did my searching on Amazon and then came here to purchase.
Hope you send it out tomorrow so it is not held up at your location. Needed for disabled classmate in Modern Hebrew Literature class that starts this week
Overall, easy search and order placement. However, did not appear to be a method for modifying order during checkout without losing entered information.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

