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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
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I would like it if series were together. It gets confusing when an author has several different series and they are all bunched together.

Date of experience: December 7, 2021
South Carolina
1 review
0 helpful votes
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Takes a minute to figure out the shipping, but prices are amazing even with paying shipping. Awesome site.

Date of experience: December 7, 2021
Utah
1 review
0 helpful votes
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The shipping charges are outrageous!
January 6, 2022

The shipping charges are outrageous!
Also, I entered my VISA payment information correctly, but your system refused to accept it, so I ended up using my AMEX Card - Something is wrong with your system!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 7, 2021
Colorado
1 review
0 helpful votes
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I could not determine if the book "Leading Change" was in English? Not sure why all the other info was after the books name? Confusing

Date of experience: December 7, 2021
Georgia
1 review
0 helpful votes
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Wish
December 7, 2021

Wish
more books available for for shipping discount

Date of experience: December 7, 2021
Florida
1 review
0 helpful votes
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It was a reasonable price and I hope in a good enough condition as it is a gift

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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It was easy to have all books I selected in one place. I will undoubtedly shop here again. Thank you

Date of experience: December 7, 2021
Maryland
1 review
0 helpful votes
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Found what I wanted quickly
December 7, 2021

Found what I wanted quickly. Always love shopping at Alibris.

Date of experience: December 7, 2021
Alaska
2 reviews
0 helpful votes
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The site is very easy to navigate
December 7, 2021

The site is very easy to navigate. I was able to find and purchase books easily.

Date of experience: December 7, 2021
Pennsylvania
2 reviews
0 helpful votes
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Love that I can shop as a guest and didn't have to make an account.

Date of experience: December 7, 2021
Vermont
1 review
0 helpful votes
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Nice place good customer service very helpful w refund s

Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
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Alibris had both books I was looking for
December 7, 2021
Updated review

Alibris had both books I was looking for - both published in the past - not current. So I will be very happy to receive them - hopefully before Christmas.

Date of experience: December 7, 2021

Excellent
September 9, 2021
Previous review

Excellent. Entered current Visa and order went thru immediately. Thank you.

Date of experience: September 9, 2021
Kentucky
2 reviews
0 helpful votes
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I can always depend on Alibris to deliver as said books
December 7, 2021
Updated review

I can always depend on Alibris to deliver as said books.

Date of experience: December 7, 2021

Good selection
September 26, 2021
Previous review

Good selection. However, it would be great to see some of inside of books.

Date of experience: September 26, 2021
California
1 review
0 helpful votes
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The shipping prices are very variable
December 7, 2021

The shipping prices are very variable. Not worth estimating.

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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Fast and easy shopping
December 7, 2021

Fast and easy shopping. This was my first time using Alibris. I'll be back!

Date of experience: December 6, 2021
Nevada
2 reviews
0 helpful votes
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I felt like I had to do updates on my account which...
December 7, 2021
Updated review

I felt like I had to do updates on my account which I did not want to do. Then I looked and just ordered. So it was ok. I was just sidetracked.

Date of experience: December 6, 2021

I would like to change my shipping address on the page before where the Visa info is located. It took an act of faith to move forward with seeing it wrong. Otherwise, it was great.

Date of experience: July 28, 2021
Colorado
1 review
0 helpful votes
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Massive selection
December 7, 2021

Massive selection. I especially like that I can look over different editions cover art.

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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I wish the checkout steps were clearer (accidentally placed an order with an expired CC# and I don't know how to fix it) but other than that I love Alibris. I wish it were easier to find books by age and genre... the "more books like this" is kind of all over the place in terms of age (for an emotionally young 14yo). I did my searching on Amazon and then came here to purchase.

Date of experience: December 6, 2021
Maryland
1 review
0 helpful votes
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Hope you send it out tomorrow so it is not held up at your location. Needed for disabled classmate in Modern Hebrew Literature class that starts this week

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Overall, easy search and order placement. However, did not appear to be a method for modifying order during checkout without losing entered information.

Date of experience: December 6, 2021