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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,026
value
12,604
shipping
12,594
quality
12,588
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Almost all the time I received books like new. I love books.

Date of experience: December 11, 2021
Ohio
1 review
0 helpful votes
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Good prices
December 11, 2021

Good prices. A little expensive on shipping, but original book was discounted to make up for it.

Date of experience: December 11, 2021
Virginia
1 review
0 helpful votes
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Alibris nearly always has what I'm looking for, even when I'm occasionally looking for something out of print - such a wonderful site for bibliophiles!

Date of experience: December 10, 2021
Maryland
1 review
0 helpful votes
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The cost of the book is so complicated between tax coupon shipping and dealoz cashback. Not straightforward. Shipping on Dealoz not same as on Alibris

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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Easy & fun!
December 11, 2021

Easy & fun! Wish there would have been a choice of adding a note to the shipping for instructions for delivery. Also would be nice to know ahead of time what ompany is handling the shipping.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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It was good to see I could get this item almost locally in Texas. I hope it arrives before Friday Dec 17th to use in my Bible History class.

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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I wish if I am buying from one warehouse. That shipping could be adjusted more fairly

Date of experience: December 10, 2021
Rhode Island
1 review
0 helpful votes
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Found what I wanted at a good price
December 10, 2021

Found what I wanted at a good price. Website is much upgraded since my last visit. I'll shop here again.

Date of experience: December 10, 2021
Massachusetts
1 review
0 helpful votes
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Easy interface, quick filters, very clear cart and shipping summaries.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Website has problems with increasing quantity. Customer needs to define at start not finish. Customer Service costs me a $40 purchase w/discount by delaying my order as book went out of stock during wait time. Ordering process needs improving for customer human factors.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Washington
2 reviews
0 helpful votes
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Easy to order from your website
December 10, 2021

Easy to order from your website - good service OK!

Date of experience: December 10, 2021
New Jersey
1 review
0 helpful votes
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I love recycling books
December 10, 2021

I love recycling books. It's so much better for the environment and a great way to re-use all that knowledge!

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
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When I look at the book listing it gives a price and shipping amount of $6. And change. When I go to Checkout it demands $15.00 for shipping. I should be told that the shipping will be $15. Per book at the original listing.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Illinois
3 reviews
0 helpful votes
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Very efficient user friendly. Some act as is they don't...
December 10, 2021
Updated review

Very efficient user friendly. Some act as is they don't want to sell their wares. Bad business all around thanx

Date of experience: December 10, 2021

Easy and painless!
November 30, 2021
Previous review

Easy and painless! Thank you!

Date of experience: November 30, 2021

Pretty nice, thank you
September 6, 2021
Previous review

Pretty nice, thank you

Date of experience: September 6, 2021
Oregon
1 review
0 helpful votes
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I've been shopping with you for over twenty years. Always have been satisfied. Many thanks for the many books.

Date of experience: December 10, 2021
Florida
2 reviews
0 helpful votes
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Thanks for having "Stumps" by Stella Austin
December 10, 2021
Updated review

Thanks for having "Stumps" by Stella Austin. It was my mother's favorite book when she was little.

Date of experience: December 10, 2021

Easy and to the source right way
April 8, 2021
Previous review

Easy and to the source right way

Date of experience: April 8, 2021
South Carolina
1 review
0 helpful votes
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Should estimate full charge at first rather than at end. I

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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I left Abebooks because of Amazon and now you have a new customer/

Date of experience: December 10, 2021
Minnesota
1 review
0 helpful votes
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Site is easy to use!
December 10, 2021

Site is easy to use! Found what I was looking for at less than half of the cost I would have paid on Amazon Prime even after the shipping costs! Happy customer!

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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All very good, but don't know why my phone number was automatically added to shipping address at some point in the last couple of web page forms.

Date of experience: December 10, 2021