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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to navigate website with many alternatives available.
Simple, efficient interface and smooth sailing all the way!
Great selection, ordering and payment is quick and easy.
It's not always clear what direction I should take as I proceed through the search and purchase process(es).
Thank you. I appreciated being able to shop several used books stores at the same time.
Easy search feature. Lots to browse and easy purchasing experience. The only online used book site I use.
Excellent selection at better prices than other booksellers
Fast easy and had what I wass looking for in books
Alibris makes it easy to find the books I want at a price I can afford. Thanks
Couldn't get the tinsel coupon code to go through. Didn't find any where? Thinking about cancelling this time?
I've found what I've been looking for quickly, and the prices and descriptions have been fair and accurate, respectively.
So easy and I like the fact there are descriptions of the condition of the books. Also I can find whatever I want
Very good and I like being able to check out as a guest.
In a perfect purchase I could see a pic of the specific book im purchasing used to see the extent of damage. But otherwise so far, so good.
Most books I get are in good condition, better than expected.
Good selection - found book that I couldn't find elsewhere. Shipping was something of a shock, so I removed some other choices. It would be helpful, and maybe it does appear, to know beforehand if you are selecting from a vendor that offers one shipping charge if you order multiple items. Maybe that happens, just the vendors I chose didn't offer that option.
I like the new feature that helps getting books from the same store.
Quick and easy to find the book I need at a great price.
Quick and easy and I was able to find exactly what I wanted.
All the information is clear, and the transaction is easy to complete.
The description was not clear. I want the text in English, but German was also mentioned in the description. I tried twice to contact the seller with no luck. My message would not go through.
Almost all the time I received books like new. I love books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

