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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered everything from one seller and it said if I did I would get a discount on shipping. I did not!
I used the Alibris Book Fetch function and they found my book in less than 2 weeks. Thank you, Alibris!
I found the books that I wanted. Great selection.
It was good that Alibris did the email to say I had not completed my order yesterday. I put in an updated credit card and made the new order.
Shipping prices went up. Hard to tell which vendors have been used for items already in cart.
Good descriptions, clear process, easy as can be to find and order books.
I chose Alibris because I have had great service in the past.
"When you tear out a man's tongue, you are not proving him a liar, you're only telling the world that you fear what he might say." - George R. R. Martin
Exactly what I was looking for and reasonably priced.
I did not see an "edit" option, The title of this book did NOT say Large Print.
I was almost afraid of ordering. There was a Large Print in the section where
I ordered. If I can find a telephone number to call, I will do so in the morning
So that a regular print will not be sent.
Very Easy to shop. I am hoping the book is in good shape. I generally buy new books not used.
Happy to find the book and have it available. Glad you are there.
Love to buy books for gifts... Alibris gives me the best bang for my buck!
Easy, quick, full supply, many options, wide inventory
Thank you for good price and looking forward to speedy delivery.
Acted like there was a sale, and there was no sale. I guess sale only applied to certain sellers.
You are cheating on state sales tax by charging sales tax on the shipping amount in addition to the book price itself.
Very easy to find and purchase books. Will definitely use in the future.
I like what I find but it's hard to shop one seller to reduce shipping.
Had a little trouble with payment but always able to find what I'm looking for.
I try to find DVD`s from same vendors but selections force me to variable and a few that I have bought from I do not like!
As a merchant and a buyer I find some of your shipping rates too high!
Alibris has always been reliable - prompt shipping & quality items.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

