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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,026
value
12,601
shipping
12,591
quality
12,585
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I ordered everything from one seller and it said if I did I would get a discount on shipping. I did not!

Date of experience: December 10, 2021
Kansas
1 review
0 helpful votes
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I used the Alibris Book Fetch function and they found...
December 10, 2021
Updated review

I used the Alibris Book Fetch function and they found my book in less than 2 weeks. Thank you, Alibris!

Date of experience: December 10, 2021

I found the books that I wanted
March 5, 2021
Previous review

I found the books that I wanted. Great selection.

Date of experience: March 5, 2021
New York
1 review
0 helpful votes
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It was good that Alibris did the email to say I had not completed my order yesterday. I put in an updated credit card and made the new order.

Date of experience: December 10, 2021
Connecticut
1 review
0 helpful votes
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Shipping prices went up
January 9, 2022

Shipping prices went up. Hard to tell which vendors have been used for items already in cart.

Date of experience: December 10, 2021
Maine
1 review
0 helpful votes
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Good descriptions, clear process, easy as can be to find and order books.

Date of experience: December 10, 2021
Illinois
1 review
0 helpful votes
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I chose Alibris because I have had great service in the past.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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"When you tear out a man's tongue, you are not proving him a liar, you're only telling the world that you fear what he might say." - George R. R. Martin

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Exactly what I was looking for and reasonably priced.

Date of experience: December 9, 2021
Arizona
1 review
0 helpful votes
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I did not see an "edit" option, The title of this book did NOT say Large Print.
I was almost afraid of ordering. There was a Large Print in the section where
I ordered. If I can find a telephone number to call, I will do so in the morning
So that a regular print will not be sent.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Very Easy to shop
December 10, 2021

Very Easy to shop. I am hoping the book is in good shape. I generally buy new books not used.

Date of experience: December 9, 2021
Florida
1 review
0 helpful votes
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Happy to find the book and have it available. Glad you are there.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Love to buy books for gifts...
December 10, 2021

Love to buy books for gifts... Alibris gives me the best bang for my buck!

Date of experience: December 9, 2021
California
2 reviews
0 helpful votes
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Easy, quick, full supply, many options, wide inventory

Date of experience: December 9, 2021
Arizona
1 review
0 helpful votes
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Thank you for good price and looking forward to speedy delivery.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Acted like there was a sale, and there was no sale. I guess sale only applied to certain sellers.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
New Mexico
1 review
0 helpful votes
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You are cheating on state sales tax by charging sales tax on the shipping amount in addition to the book price itself.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Maryland
1 review
0 helpful votes
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Very easy to find and purchase books
December 9, 2021

Very easy to find and purchase books. Will definitely use in the future.

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
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I like what I find but it's hard to shop one seller...
January 8, 2022
Updated review

I like what I find but it's hard to shop one seller to reduce shipping.

Date of experience: December 9, 2021

Had a little trouble with payment but always able to...
April 28, 2021
Previous review

Had a little trouble with payment but always able to find what I'm looking for.

Date of experience: April 27, 2021
Florida
2 reviews
0 helpful votes
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I try to find DVD`s from same vendors but selections...
January 8, 2022
Updated review

I try to find DVD`s from same vendors but selections force me to variable and a few that I have bought from I do not like!

Date of experience: December 9, 2021

As a merchant and a buyer I find some of your shipping...
September 26, 2021
Previous review

As a merchant and a buyer I find some of your shipping rates too high!

Date of experience: August 27, 2021
District of Columbia
1 review
0 helpful votes
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Alibris has always been reliable
December 9, 2021
Updated review

Alibris has always been reliable - prompt shipping & quality items.

Date of experience: December 9, 2021

Perfectly fine
March 8, 2021
Previous review

Perfectly fine.

Date of experience: March 8, 2021