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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,019
value
12,486
shipping
12,476
quality
12,470
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Shipping was amazingly low for a U. K
December 12, 2021

Shipping was amazingly low for a U. K. to U.S. order.

Date of experience: December 12, 2021
Puerto Rico
1 review
0 helpful votes
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Add a gift message option and a notice telling us we'll choose the shipping address before completing the order, and it would be five stars.

Date of experience: December 12, 2021
Indiana
1 review
0 helpful votes
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I have been using Alibris for more than a decade
December 12, 2021
Updated review

I have been using Alibris for more than a decade. Great service!

Date of experience: December 12, 2021

I've been using Alibris for many years
July 4, 2021
Previous review

I've been using Alibris for many years. I always appreciate the service and overall experience.

Date of experience: July 4, 2021
Washington
1 review
0 helpful votes
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Your system did not save my previous password. After my password was changed, the two items I wished to purchase disappeared from my cart. I had to repurchase them from other sellers. This needs to be fixed on by the IT department. Once in a cart, it should stay in the cart.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
Massachusetts
1 review
0 helpful votes
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You could improve the site by having the ability to send a book to a third party, as I have done, and note that it is being sent by the person paying for it (in this case me). In other words ask "Is this a gift?" - then prompt for giver's name

Date of experience: December 12, 2021
New Mexico
2 reviews
0 helpful votes
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Good checkout experience
December 12, 2021

Good checkout experience. I await the quality of the CD -- I heard this version live in the 90s and it was exceptional.

Date of experience: December 12, 2021
Kansas
1 review
0 helpful votes
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Great deals on cookbooks
December 12, 2021

Great deals on cookbooks.
Buenas ofertas en libros de cocina. Muy baratos.

Date of experience: December 12, 2021
Ohio
1 review
0 helpful votes
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I am always pleased with the quality of the books I request.

Date of experience: December 12, 2021
New York
1 review
0 helpful votes
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Always pleased with books purchased from this site.

Date of experience: December 12, 2021
Ohio
1 review
0 helpful votes
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Quick and easy!
December 12, 2021

Quick and easy! Good prices! And I love supporting small, independent sellers!

Date of experience: December 11, 2021
Oregon
1 review
0 helpful votes
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I believe in independent book sellers, and will not rely on Amazon any longer. Thank you!

Date of experience: December 11, 2021
Illinois
1 review
0 helpful votes
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Actual "shopping experience" was straightforward, as it should be. Somewhat put off by having to actively opt out of default subscription to email spam not once but twice during the process. Not confident opting out will even be respected, Alibris seems so intent.

Date of experience: December 11, 2021
New Hampshire
1 review
0 helpful votes
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I wish the listings showed a few pages of the book.

Date of experience: December 11, 2021
Washington
1 review
0 helpful votes
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I have always been able to find wonderful books in close to flawless condition at great prices - love it!

Date of experience: December 11, 2021
Indiana
1 review
0 helpful votes
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I appreciate the breadth of titles available via the Alibris network and the free shipping offered by some sellers.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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I hate passwords and too many emails from Alibris
December 12, 2021
Updated review

I hate passwords and too many emails from Alibris.

Date of experience: December 11, 2021

No problems
October 26, 2021
Previous review

No problems

Date of experience: October 26, 2021
Washington
1 review
0 helpful votes
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So glad to find the rare book I was looking for, and at a good price!

Date of experience: December 11, 2021
Virginia
2 reviews
0 helpful votes
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First time using this site, and so far was wonderful.

Date of experience: December 11, 2021
Ohio
1 review
0 helpful votes
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Easy to order
December 12, 2021

Easy to order. Hopefully all goes well and delivered by Christmas.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Trying to change the billing address was unneessarily difficult, I followed the prompts from the page repairing the necessary information, only to be put into a loop that would've been unsuccessful and never ending had I not figured out an alternate way to fix it

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2021