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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Wonderful! Where would I be without Alibris? You always come through for me!
Getting the books here was easy and quite simple. And the price paid for each more than makes up for the cost to ship them to me.
Your servers must be pretty robust, because I didn't have any problems with an order being dumped, thank Goddess.
Simply easy and great price for what I needed. Thanks
Your system used a false reason for rejecting my payment three times my billing and mailing address are the same. Your system did not correlate my Visa info properly and I went to Paypal to pay this.
I made an inquiry on the book but there was no like BACK to which book, even which company in the info sent. You should make this easier to click BACK to what was sought.
Nicely laid out; easy to navigate; like that you include Paypal
Couldn't place a different shipping address as my billing address was different. Had to use another card to match shipping address.
Why the multiple attempts to send me unwanted coupons via e-mail? Why do I have to decline the offer up to 3 times? That's ridiculous...
I always have had a good experience ordering books from here
It was very easy to choose the books I wanted and to sign up for an account.
If all items are shipped from one seller, you should offer discounted shipping!
I have always been pleased with the available and price of the books I am looking for.
I have been so pleased with the savings and the promptness of deliveries. I am glad that a dear friend told me about Alibris!
Very user friendly and great prices!
Very nice surprise to find two older movies available here!
OK but I thought I had an account with y'all. Not so?
Shipping too expensive, could get in cheaper at a store
Never any trouble with Alibris. Things always go smooth. Their a great resource.
Shopping here is the absolute best. I've yet to be disappointed. We can usually find just about any book we look for.
The "Wish List" is an added bonus.
It was a pleasant experience and you had the books I wanted and I could by several copies.
Alibris is always easy to navigate, and usually has the textbooks that I need at the lowest prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

