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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Wonderful great can't wait until it arrives would recommend this to mh friends
I liked that you have an extensive search system as well as options to get a cheaper total at checkout
The prospective buyer should be able to see the price for shipping before entering the payment info in case one is to high or it shows no shipping charge. I had both things happen to me so I had to go back and remove 2 book and resubmit with a different seller to correct both issues.
A very user friendly and efficient process for shopping the site
Very satisfied. I appreciate the quantity of selections and the quality.
Easy to navigate website. Great selection. I highly recommend this online store.
Fabulous. Easy. Life-altering experience. Greatest thing since sliced bread
It pleases me to support non-profit sources like Goodwill.
Except for a 'glitch' on the previous order, my (longtime) experience with Alibris has been positive and satisfying.
Alibris is 'top notch' on books, music, and its product categories.
I deliberately ordered from two different places for the same book to see which bookstore's book was in better condition. To my surprise based on past performance, Thriftbooks' paperback was in very poor condition while Goodwill's was in very good condition as described. I will be donating the book from Thriftbooks and keeping the book from Goodwill.
The person I purchased the book from through Alibris sent the book quickly. I paid over $14 for the book, and it came with a sticker that said $2. Quite a difference. I do not regret the purchase, however, because I had been unable to get this book elsewhere. Only by reading this book could I know that it wasn't actually worth getting. The author still had a ways to go before writing a few really good books, all of which I already have.
Could not find your product locally, so online, I did!
Made me happy!
Found what I wanted, decent price. Got the book my Sister-in-law needed.
From time to time I have to reclaim the paperbacks I have purged. I go to Alibris to find them, and improve my library by acquiring hardbound copies!
Always fun to hunt for bargains at Alibris. I know I will be able to get the title I come to Alibris for when I search here.
Always fast and easy and choices of what quality item I am looking for.
Most online items are as inexpensive as they get. Most items came in very good condition. I am definitely ordering from alibris.com again!
One book I purchased was in bad shape when it was sold as very good condition. Alibris said they would refund the whole price of the book and shipping costs without sending the book back. This sounded like excellent customer service. I don't think I ever received the refund.
Too many pop up offers. Was this due to me or your site? Not sure, but it was annoying.
Very Happy! Product came on-time, condition as promised.
Easy ordering and great selection of books. Good service thus far.
Excellent experience. Product received in great condition as-advertised.
Alibris always delivers - books as described, reasonable shipping time, affordable prices.
Easy! Items I wanted a readily available. I miss Jimmy Buffet.
Best book site I have ever found, and my Sister is a librarian!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

