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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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SOG Chronicles
August 7, 2025

Excellent. The product was described as fair. To me, it looked brand new.

Date of experience: July 28, 2025
Connecticut
1 review
0 helpful votes
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Easy to find things on the site
August 7, 2025

Easy to find things on the site. Easy check out. Great prices.

Date of experience: July 28, 2025
Colorado
1 review
0 helpful votes
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It was very easy to make this transaction. Straight forward.
I hope the book is in good condition and that shipping is expedient.

Date of experience: July 27, 2025
Wisconsin
1 review
0 helpful votes
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I had an easy and smart shopping experience here where I searched for what I wanted, found it at a good price and bought it.

Date of experience: July 27, 2025
Washington
1 review
0 helpful votes
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I can never get to order as a guest
August 7, 2025
Updated review

I can never get to order as a guest. I don't want to be a "member," I want the freedom to check out as a guest. PLEASE, HOW DO I DO THIS? Is the solution to cancel my "membership?"
Your website makes checking out a nightmare.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2025

I do not want you to save my credit card information
April 10, 2025
Previous review

I do not want you to save my credit card information. There should be an option to check out as a guest if necessary to avoid this.

Date of experience: March 31, 2025
Canada
1 review
0 helpful votes
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I was unable to find a copy of a volume 3 belonging to a certain manga series until I found it on Alibris. I ordered it to be delivered to my location in Eastern Canada from the United States. The purchase was fulfilled by Adventures Underground/Caterpillar Cafe in Illinois. The book arrived in decent time, in brand-new condition, and amazingly safe from the travels it underwent. The item had been incredibly thoroughly and thoughtfully packaged. Beautiful! Lately I've discovered that I can find books on Alibris that I haven't been able to locate anywhere else, and usually cheaper. As a collector of yuri manga, I value this resource highly.

Date of experience: July 27, 2025

I've used alibris for years
May 17, 2025
Previous review

I've used alibris for years -- because they get the job done.

Date of experience: May 7, 2025
Florida
2 reviews
0 helpful votes
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I have been shopping with Alibris for years
August 7, 2025
Updated review

I have been shopping with Alibris for years - such an excellent service!

Date of experience: July 27, 2025

I always shop with Alibris!
June 22, 2025
Previous review

I always shop with Alibris! Such a great service that connects people with cheaper, good quality books and also helping small businesses!

Date of experience: June 12, 2025
Missouri
1 review
0 helpful votes
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The shopping cost osbtoo high but the book cost is excellent. First time ordering with your xompany.

Date of experience: July 27, 2025
Colorado
1 review
1 helpful vote
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Heh
August 7, 2025
Updated review

Heh. Heh. Heh. Heh. Heh. Heh. Heh. Heh. Heh. Heh. Heh. Heh. Heh.

Date of experience: July 27, 2025

Just bearable.blah
June 8, 2025
Previous review

Just bearable.blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah.

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Very user friendly
August 6, 2025

Very user friendly. It was quick and easy to find the book I was looking for.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Excellent in every aspect
August 6, 2025

Excellent in every aspect. I enjoy the variety of choices and appreciate the efficiency.

Date of experience: July 27, 2025
South Carolina
1 review
0 helpful votes
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Quick to order at good price
August 6, 2025

Quick to order at good price. Awaiting product and hope it arrives in good condition.

Date of experience: July 27, 2025
Wisconsin
1 review
0 helpful votes
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ML reads
August 6, 2025

I've used Alibis for a long time. Very few glitches. I a happy customer!

Date of experience: July 27, 2025
Arizona
1 review
0 helpful votes
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Great website
August 6, 2025
Updated review

Great website. Competitive pricing and some other websites did not have a book i wanted.

Date of experience: July 27, 2025

Newer book good price, selection is extensive shipping time frame meets my needs

Date of experience: May 17, 2025
New Hampshire
1 review
0 helpful votes
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Quick service, great product!
August 6, 2025

Simple process to get the book I wanted. Alibris is a very good site.

Date of experience: July 3, 2025
Virginia
1 review
0 helpful votes
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Quick and simple to purchase as usual. Thank you very much!
Quick and simple to purchase as usual. Thank you very much!

Date of experience: July 27, 2025
Michigan
1 review
0 helpful votes
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New to this app
August 6, 2025

New to this app. My first time has a lot of books to pick from. Do you buy books?

Date of experience: July 27, 2025
Hawaii
1 review
0 helpful votes
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Great Experience
August 6, 2025

Better, faster, cheaper than Amazon! Would buy from you again.

Date of experience: July 27, 2025
Colorado
1 review
0 helpful votes
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I found a couple books that I was looking for and was able to buy them for a very low price

Date of experience: July 27, 2025
New Hampshire
1 review
0 helpful votes
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Found what I wanted and at best price too. Have used Alibris in the past.

Date of experience: July 27, 2025