On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy! Used books are always in the condition specified. I've been an Alibris shopper for years.
No complications... very user-friendly with a stream-lined purchase!
Great product while being User -friendly! Shall recommend!
I love this site. It's easy to use, great selection, and simple.
You made it easy to navigate your system I'm old and it doesn't come easy so thank you
Wonderful! I really enjoyed it! I will definitely be back to the site
I have a coupon, espiring Sep 1, which you say HAS expired. Can send a photo thereof.
I found exactly what I wanted right away. The shipping fee was fair.
Very very satisfied with the price, delivery time, and accurate description of book quality
Found what I wanted - great price. Delivery was quicker than expected.
Very nice easy to use good experience will continue to use in the future
Fine easy to use have always liked what I ordered and used several times
Fast & extremely easy for a "Tech-NO-Idiot" like me. This is the first time in a long time I've bought online as my bank account keeps getting hacked into every time I do, even when using PayPal. Thank you vendor for an enjoyable experience.
The book is former library, whole condition is fair. There has torn marks at a cover edges, but not a serious damage.
Very convenient and quick. Would be great if accepted Thai Baht.
Excellent price and product...
Not crazy about this insistence that customers use at least 50 characters if they want to leave feedback.
The prices are reasonable, and you get free shipping on orders over $35. They have a wide selection of used books, and even the new ones are quite affordable.
Slightly confusing check-out but much better than some. It took awhile for the site to register I was tapping checkout but once it did things went smoothly.
It is very difficult to understand which is the billing address and which is the shipping address when entering the first. There is no label on the page, it simply says billing address is different, or some such.
Make it clear.
I'm a 1st time shopper and hope the books are in great condition 🙏🏾
My Father has an article in both books as a Boxer in the 60's.
Thank you
Love this book and am glad I found it at such a good price! Now the library won't be sending me emails to return their copy after I've kept it for 7 weeks lol
Found a book I'd been looking for that I can write in. Can't do that with the library book.
Easy to use. Unlike so many online shopping sites, the interface is user friendly and not difficult to understand. Kudos to your web design department.
Easy to use. User friendly. Not full of annoying pop ups. Easy to search.
Always get best price for book I am looking for. Doesn't matter how old, obscure or rare.
I have always had the best luck with Alibris find rare and obscure history and military history books. Best prices for hard bound or soft bound copies. Never been disappointed.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members