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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I buy almost all my books from alibris. Always easy. Almost always have the book i want. I'm a writer. I read and buy what i consider to be a fair amount of books.
Found an unusual book, was not sure it was even available.
Site was easy to navigate. And I'm happy to find a new book at this price through a smaller company (rather than a huge one). Glad to support you!
I expect human intervention when I go through all the trouble with your website of order and paying for a book and then for some mysterious reason you cannot deliver it and cancel my order. I expect some concession, like free shipping.
Very easy to find what I was looking for. Great prices, too!
I instructions and information was clear. The ordering process was understandable.
You emailed to me a $5 coupon with a code. I typed in the code and didn't get the $5 discount. Email dated 1/04/2022; code is HOLIDAY5
I absolutely love this site. So many titles and good prices. I have always had a great experience and received my packages as described
I love this site. Wide selection and always shipped on time. Packages match their description. I will continue to buy from this site
Awesome prices and easy and safe to navigate. Thank you!
Love this site! Always easy to find what I am looking for and great prices!
I love this site for books. I use it over Amazon or Christian bookstore. You are a blessing.
I like this book club because they don't insist you join and they have paypal. It's easy and safe.
Many times i find an item listed as "free shipping" does not indeed offer it.
Easy shopping and huge inventory. I wish you had some vendors that do free shipping.
Great price on book. Wish shipping was cheaper! Very easy ordering.
Very user friendly no site bugs that interfered with my experience
January 12,2022, I ordered AutoCAD and Its Applications Comprehensive 2020 (27th Twenty-Seventh Edition, Revised, Textbook edition)
By Terence M Shumaker, David A Madsen, David P Madsen book with a price of $168.57 from Alibris and the order went through without a problem, received my confirmation by email and the next day I received a cancelation order email of order because the book was "no longer available" and today I search for the same book and it is in stock but with a price of $441.65! I am very upset because amazon's same book was available at the time I ordered from Alibris (Wednesday) and today I cannot find the book! And I cannot afford $441.65 dollars for the book! Honor your online orders! Just make miss the opportunity of purchasing the book in another serious website where they honor the online orders.
Great website. I always find what I'm looking for.
I always find the books I'm looking for and many options and prices are available. Thanks
This was an obscure film and the price was reasonable.
Very happy that I found the book used at a decent price since it just came out.
Love Alibris. Amazon has everything, so no one should ever buy a book from anywhere but here. Support small booksellers!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

