On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great way to connect readers and books through local shops around the world. Thanks!
Great books, great price, fast shipping!
Tax and shipping r way too high. Website is slow and performs badly.
Easy & efficient check out method for a guest, thank you!
In my checkout, the shipping was 4, and it became 8 after purchase. I couldn't find a place to add a coupon code, and it wasn't clear that continuing to the next page would complete the purchase, so I was stuck with no way to check the shipping options to see what went wrong. I love this site, but I think will stick to ordering by laptop rather than phone.
Easy and smooth first time purchase, hopefully until I get the items. Thank you.
I liked the shopping experience. I did not enjoy the 10 letter required response to this section.
The lines of type could be easier to read if they were less cluttered together and separated by boxes or color or something. Otherwise, I liked the site and service.
Thank you
I am a new Alibris customer and it was very easy and you had an amazing selection of movies. I cannot form a final opinion until I receive the movies I ordered and confirm their quality and shipping efficiency.
Supposed to get $1 off. Not.
Caphtya didn't work. Repeatedly.
Supposed to get Capital $2.50 off. Not
Ali dis is my go to place for used and hard to find books. Sellers have always been courteous and protect their books as if they were their children
Alway good. One problem with quality awhile back but you quickly fixed it…
Thank you
Buying a book has never been easier. Alibris offered the best price on a used book. I am very pleased so far.
Quick and easy. Lots of seekers with different prices to choose from.
Very good selection. However, the whole process was impeded by my needing to pick a new password which in turn emptied my cart. I then had to place my order all over again.
This is more about my LAST buying experience (of "A Fine Romance"); the USPS said they delivered it, but it never showed. So lousy lat time, and waiting to see this time.
As usual, I found exactly what I was looking for within minutes.
Thanks for the ease and convince, I have always found what I was looking for
Updating my shipping address and my credit card information was not easy to do. I was charged twice for the same order
Shopping is a breeze with available price points to choose from.
This is the best site to order books from for many reasons!
EVERYTHING that I needed was available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Used Books Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members