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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Great selection, easy searching, very user friendly
Very fast. I got what I was searching for quickly and easily without any complications.
VERY SIMPLE PROCESS. ABSOLUTELY NO ISSUES AT ALL. IN MY OPINION, YA REALLY DESERVE SIX STARS. TRUTH!
Shopping was fine, would have liked an option to add a note since it is a gift being shipped to the recipient's address. I DO NOT AGREE TO HAVE MY FEEDBACK PUBLISHED
Was at 4 stars, but went down to three since I have to click the agree to publish box to give feedback. Do not like. Went down from a 9 to a 7 on the recommend to a friend for the same reason.
Easy to negotiate the site, and find what I am looking for. I appreciated the offerings of what else I may like and used it to order a second book.
I was able to do all things I needed to do, so cool
Excellent. Theres some problem when I was ordering on my phone but used my laptop and the order went through.
Fine, but I'd prefer to be able to place a Paypal order in my own country's currency (I'm from Australia, not the USA)
Great that I could find a hardcover for my grandson.
Wanted as close to new as possible - easy to order.
I love knitting AND books... need I say more? Nirvana is mine!
Usually have what I am looking for at the best price.
I found what I wanted easily and at a great price.
Ive always found the 'hard to find' books on mystical theology --- Alibris is a godsend!
No valid customer service number after calling waiting on hold it tell me leave a message, frustrating,
I love that I can find books at Alibris that I can't find elsewhere and my transactions have always been quick and easy.
Thank you for holding my cart overnight while a decision was made to purchase, and for applying my coupon you issued to me last week!
Fast to find what I was looking for, great price and service! Thanks.
Thank You for all the options and easy shopping choices
Good place for shopping for books you can't find anywhere else
Good place for finding books i can't find anywhere else
Have used alibris several times. Never been disappointed with delivery time or quality of books.
Waiting too long, more than 1 week late than the scheduled delivery date, for the last purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members