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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,425
shipping
12,415
quality
12,409
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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I am one of the 90 Brothers and Sisters and anxious to read this book. Transaction went smoth

Date of experience: February 11, 2022
Maryland
1 review
0 helpful votes
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Site was easy to navigate and I actually found the book I was looking for at a book store in my area--happy to patronize a local small business.

Date of experience: February 11, 2022
Tennessee
1 review
0 helpful votes
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I placed an order for 3 books instead of 2 and could find NO way to add the third book back to my order. It was the book on Colossians/Philemon

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2022
Colorado
1 review
0 helpful votes
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The shopping experience was simple, easy. Check out with PayPal is appreciated.

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
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So far, all the books I have ordered are ingreat shepe, its the waiting for them to come that is hard. But very worth it

Date of experience: February 11, 2022
Hawaii
1 review
0 helpful votes
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Love the affordable prices and the ease of selecting...
February 11, 2022
Updated review

Love the affordable prices and the ease of selecting a book via Alibris.

Date of experience: February 11, 2022

I always manage to find the books I enjoy
April 27, 2021
Previous review

I always manage to find the books I enjoy.

Date of experience: April 26, 2021
Minnesota
1 review
0 helpful votes
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I don't like that the shipping still says $21.94 and doesn't reflect that it's free until the end. (You will lose customer with the design flaw)

Date of experience: February 11, 2022
California
1 review
0 helpful votes
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Great!
February 11, 2022

Great! Much better than Amazon! Alibris actually packs books to ship rather than tossing them into a mailer to get banged up

Date of experience: February 10, 2022
Iowa
1 review
0 helpful votes
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Buying my textbook was quick and easy with Alibris. I have always found buying from them an enjoyable experience.

Date of experience: February 10, 2022
Minnesota
1 review
0 helpful votes
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I hope I get my book in good condition as easily as it was to order.

Date of experience: February 10, 2022
Colorado
1 review
0 helpful votes
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Easy and lots of selection
February 11, 2022
Updated review

Easy and lots of selection. I always find what I want.

Date of experience: February 10, 2022

Always have what I'm looking for
August 18, 2021
Previous review

Always have what I'm looking for. Always received when expected.

Date of experience: August 18, 2021
Massachusetts
1 review
0 helpful votes
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Difficult to locate this book but glad i finally did thanks

Date of experience: February 10, 2022
Texas
1 review
0 helpful votes
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So far easy and uncomplicated
February 10, 2022

So far easy and uncomplicated. I'll see how the rest of it goes in terms of shipping and quality of the product versusIt the descriptions.

Date of experience: February 10, 2022
Pennsylvania
1 review
0 helpful votes
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Not sure if we'll receive all of the books or not. Also, for Media Rate shipping, the prices are high. Of course, if the books are in good condition, it will definitely be worth it. If we receive all of the books, hopefully, I can change my rating.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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It looped me back to the front page when I tried to pay for the book?

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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Easy to find my books
February 10, 2022

Easy to find my books. Nice coupons to help cover cost.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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I gave purchased from Alibris for many years, I have always received 5 star help
And quality. Actually more stars would apply. Thank you

Date of experience: February 10, 2022
Arizona
1 review
0 helpful votes
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Shopping is fine
February 10, 2022

Shopping is fine. Shipping costs are VERY high for book rate.

Date of experience: February 10, 2022
Canada
2 reviews
0 helpful votes
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The shipping rates initially given were not correct (based on my only shipping address) and it took me a while to figure out that if I continued they would eventually get corrected before the final order was placed.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2022
Massachusetts
1 review
0 helpful votes
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Efficient and I could find the book, which no one else seems to have.

Date of experience: February 10, 2022