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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,592
shipping
12,582
quality
12,576
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Real books that I want that are not available at the library unless one settles for screen e-books.

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
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Regular experience
March 11, 2022

Regular experience. Have to log in multiple time.

Date of experience: March 11, 2022
Georgia
1 review
0 helpful votes
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I appreciate being able to fine-tune my book searches
March 11, 2022
Updated review

I appreciate being able to fine-tune my book searches. Your inventory is impressive!

Date of experience: March 11, 2022

Site is easy to navigate saves time when looking for...
November 23, 2021
Previous review

Site is easy to navigate saves time when looking for specific titles in specific conditions.

Date of experience: November 23, 2021
New Jersey
1 review
0 helpful votes
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Information on the seller, condition, and shipping costs are clear. Makes the process quick and trustworthy.

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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Book disappear out of the cart
April 10, 2022

Book disappear out of the cart. You show a price lower than what the prices are when one looks at the search results

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2022
Maryland
1 review
0 helpful votes
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My first order with Alibris for this title failed, as the seller said he had sold it long ago. Alibris had to refund my payment. I hope the second order works out better.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2022
Georgia
1 review
0 helpful votes
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Alibris is an excellent source for that hard-to-find book.

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
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Love Alibris
March 11, 2022

Love Alibris. I have been ordering from this site for over 15 years and never a problem.

Date of experience: March 11, 2022
New York
1 review
0 helpful votes
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Found what I was looking for at a very reasonable price

Date of experience: March 11, 2022
New Mexico
1 review
0 helpful votes
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I always find what I'm looking for, but I mis-understood your promotion. Shouldn't I have received $15 off and free shipping?

Date of experience: March 11, 2022

I always seem to find just what I'm looking for
December 10, 2021
Previous review

I always seem to find just what I'm looking for. Thanks!

Date of experience: December 9, 2021

One of the best sights I've found that handles out...
February 10, 2021
Previous review

One of the best sights I've found that handles out of print and sparse publications. I checked at least four other sites and it wasn't even listed.

Date of experience: February 9, 2021
Georgia
1 review
0 helpful votes
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Great experience each time even with resolving issues
March 11, 2022
Updated review

Great experience each time even with resolving issues

Date of experience: March 11, 2022

Thanks for your selections
October 31, 2021
Previous review

Thanks for your selections

Date of experience: October 1, 2021

Thanks I pray I'm satisfied with the condition of...
October 1, 2021
Previous review

Thanks
I pray I'm satisfied with the condition of the book. Blessings

Date of experience: October 1, 2021
Montana
1 review
0 helpful votes
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I wish they hadn't sold out to Amazon but Alibris is...
March 11, 2022
Updated review

I wish they hadn't sold out to Amazon but Alibris is still easy to use & affordable.

Date of experience: March 11, 2022

Easy to use website, prices are second to none, I somehow loved them more before Amazon bought them

Date of experience: May 7, 2021
Texas
1 review
0 helpful votes
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Great service I scouted every online book site. Not only did Alibris have it with a very fast and easy search, the prices were even lower and smooth seamless checkout. Now I expectantly wait …

Date of experience: March 11, 2022
Michigan
2 reviews
0 helpful votes
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I was going to order this somewhere else but your shopping was cheaper and the book was too!

Date of experience: March 11, 2022
West Virginia
1 review
0 helpful votes
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I enjoy how easy it is to shop and find what you are looking for.

Date of experience: March 11, 2022
New York
1 review
0 helpful votes
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I'm grateful for resources like this, it was easy I was just a bit confused on the prices listed, it would give 2 dollar amounts as in "$4.55 $23.99" and I first assumed the first price was the book purchase and the next higher number was shipping cost I'm glad I investigated and saw it wasn't though.

Date of experience: March 11, 2022
Florida
1 review
0 helpful votes
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Used Books that I receive are as described. Good shipping

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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My shopping on line experience with your site was very easy. I happened to stumble across this site when I couldn't get access to another popular site.

Date of experience: March 11, 2022
New Jersey
1 review
0 helpful votes
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I can always count on Alibris to have hard to find...
March 11, 2022
Updated review

I can always count on Alibris to have hard to find rare books!

Date of experience: March 11, 2022

Able to purchase hard to find books at great prices
March 4, 2021
Previous review

Able to purchase hard to find books at great prices.

Date of experience: March 3, 2021
Georgia
1 review
0 helpful votes
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The cart malfunctioned, giving me a book I had already received. When I went to delete that one item, it deleted my whole order. Then the one book I wanted from a particular seller did not appear in search results and I had to choose another seller at a less favorable quality.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2022