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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found your ordering site difficult to figure out why it sits there and blinks and does nothing. I had to fill the same info in the fields several times. Very frustrating.
Good price for my item, good organization on the listing page, and easy checkout experience.
The search algorithm was very helpful in locating good, used copies at best price. Thanks!
The website functioned, but seemed a little wonky at times.
Just discovered your site today, and already ordered four books.
Had a problem with the address box for the state- It seamed delicate- -spent a lot of time guessing what the box wanted because it offered the full name for the State of Ohio, but really only wanted the abbreviation. Make up your mind- even your drop down box was wrong.
Easy to use the site, very reasonable pricing and shipping
The book's price jumped about $5 between selection and paying. If that was to pay a shipping fee, it would have been good to state that.
It took over 30 minutes to process this order. Hopefully next time it will be better
I'm a little disappointed with my coupon code. Please don't send e-mails that advertise an overall discount without showing an accurate breakdown. I realize there is "fine print," but those kinds of e-mails are very misleading, especially when the maximum amount is so much higher than the base amount.
You offered me a $15 discount and free shipping. I got neither.
Alibris is the easiest-to-use online bookstore ever!
I've only had one previous buying experience and it was great.
Alibris is a good on-line store with a great variety of books, music, movies, etc. I can almost always find what I want.
Web site is easy to use, and Alibris has almost every book I am looking for.
When I first check on an item and put it in the cart, it was at a lower price than when I came back from updating my password. I could not find it at the original price.
I got automatically signed up for emails. The option should be left blank for me to check rather than manipulate me into giving you my email.
Quick and easy, no fancy computer skills needed. And you made a book suggestion that was spot right on. Thanks
You send me the coupons in US prices then when I shop I use CDN prices, so I always feel ripped off by the coupons.
Several times now, I have clicked too fast on the shipping address which was, I suppose, the last ne I used. HOW can I specify that my default shipping address be my own mailing address.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members