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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,686
shipping
12,676
quality
12,670
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Very easy to use website with every book you can imagine!

Date of experience: March 22, 2022
Pennsylvania
2 reviews
0 helpful votes
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Ordering this book was just fine
April 21, 2022

Ordering this book was just fine. Paying around 4.82 for shipping was not
Fine. Can you lower the shipping cost. The U.S. postal service give you a
Special discount on shipping books. This book being such a low weight
Would be inexpensive to ship. Thank you! Eleanor Carr

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2022
New Jersey
1 review
0 helpful votes
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Easy to filter &, nice selection Not bad shipping costs!

Date of experience: March 22, 2022
Virginia
1 review
0 helpful votes
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Order approval page should show used book condition

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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It would have been better if the shipping amount at time would be shown as soon as the shipping address is given.

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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Some of the shipping charges are outrageous. I have never experienced this before and have been ordering for years.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2022
California
2 reviews
0 helpful votes
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Easy
March 21, 2022

Easy. Quick. Good search. Great selections. And not Amazon. Huge plus right there

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
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Was glad I could order everything I wanted from one site.

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Great user interface easy to use
March 21, 2022

Great user interface easy to use.
Thank you!
David

Date of experience: March 21, 2022
Oregon
1 review
0 helpful votes
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Usually good
March 21, 2022

Usually good. Sometimes it is hard to change payment information

Date of experience: March 21, 2022
Illinois
1 review
0 helpful votes
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My sister told me about Alibris.com. Your site had the book and it was so easy to enter and submit the order. Thanks!

Date of experience: March 21, 2022
Arizona
1 review
0 helpful votes
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Love shopping through Alibris
March 21, 2022

Love shopping through Alibris.
With the low prices can purchase several books

Date of experience: March 21, 2022
Pennsylvania
2 reviews
0 helpful votes
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Neither the payment nor the checkout page allowed me to enter the coupon code BASIN (or any other, because the coupon box isn't there!)

Shopping as guest, the contents of my cart vanished, as soon as I signed in with my email address and password. Other websites must detect my IP address, given the contents of the guest cart ARE NOT LOST, when I sign in.

When searching for movies, the search engine defaults to books with each new search. Shouldn't the customer change the search category and not the computer program?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Website was easy to use, had all my books in stock,...
March 21, 2022
Updated review

Website was easy to use, had all my books in stock, happy with the order process.

Date of experience: March 21, 2022

Fast, Easy way to order my text books
August 31, 2021
Previous review

Fast, Easy way to order my text books.

Date of experience: August 31, 2021
Massachusetts
1 review
0 helpful votes
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Took a lot of mucking around to get a the kind of price I was looking for including shipping. It would be nice if searches highlighted the stores whose books are already in the cart, so that shipping is from the fewest places possible

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
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Very Good Prices
March 21, 2022

Very Good Prices. Site is easy to navigate.
Only dislike is that coupon code is only valid for over $50, but have to sign up for emails first, before you find out.

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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A little confused at first where the couplon code is put in. This worked itself out. Thanks for the coupon!

Date of experience: March 21, 2022
Illinois
1 review
0 helpful votes
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I sought a book on another larger supplier's website, but decided to order from Alibris as the same book, new, was over $40 more there than here on Alibris.

Date of experience: March 21, 2022
Nebraska
2 reviews
1 helpful vote
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...
March 21, 2022
Updated review

... great, just waiting to see how it arrives to give it a 5!

Date of experience: March 21, 2022

I have ordered here before
March 14, 2022
Previous review

I have ordered here before. Items always arrive in condition states and timely.

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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I had technical difficulties and had to start the order again.

Date of experience: March 21, 2022