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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,691
shipping
12,681
quality
12,675
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Easy and fast order process
March 23, 2022

Easy and fast order process. Shopping site easy to use. Good prices.

Date of experience: March 23, 2022
New Hampshire
1 review
0 helpful votes
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Best price compared to all other sites.
Very quick checkout.

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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Shipping could be lower between $1.99
March 23, 2022
Updated review

Shipping could be lower between $1.99- to $2.99; which would help selecting to buy now; without hesitation. Thanks-

Date of experience: March 23, 2022

The shipping could be lower to between $1,99-to-$2.99;...
March 23, 2022
Previous review

The shipping could be lower to between $1,99-to-$2.99; which would help to select a very good condition book. Thanks-

Date of experience: March 23, 2022

Most of the items in search were found easily
March 6, 2022
Previous review

Most of the items in search were found easily.

Date of experience: March 6, 2022

Although I made purchases as Guest; I had been quite...
August 3, 2021
Previous review

Although I made purchases as Guest; I had been quite a loyal Guest about 5 years, to current time. I think I might continue as Guest for as long as I would be content with the purchases. Thanks.

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Good source for finding books in good condition to buy.

Date of experience: March 23, 2022
California
2 reviews
0 helpful votes
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I used this site all the time in the past, so glad it's still here!

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Alibris is always my first stop when looking for books, or dvds!

Date of experience: March 22, 2022
Oregon
3 reviews
0 helpful votes
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I have ordered many books through your service over...
March 23, 2022
Updated review

I have ordered many books through your service over several years, always with great results!

Date of experience: March 22, 2022

I have purchased many books through your site and have...
January 9, 2022
Previous review

I have purchased many books through your site and have always been happy with my purchases.

Date of experience: January 8, 2022
Wisconsin
2 reviews
0 helpful votes
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I love the large selection of books and the fabulous prices!

Date of experience: March 22, 2022
Alaska
1 review
0 helpful votes
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I love this site!
March 23, 2022
Updated review

I love this site! I have discontinued ordering books from Amazon. I would much rather buy from Alibris.

Date of experience: March 22, 2022

Great!
May 7, 2021
Previous review

Great! Love this site. I no longer use Amazon so this is my go-to for books now. Thank you so much!

Date of experience: May 7, 2021
Arizona
1 review
0 helpful votes
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I chose the Carolton TX book store and want expedited shipping. Because they are from the same seller... I SHOULD NOT PAY $18 for POSTAGE. I tried contacting Seller... says this order not in this acct? Order #******* Lenn Howard purcheser email *******@yahoo.com

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2022

The system held me hostage until I reset a password
March 13, 2022
Previous review

The system held me hostage until I reset a password. The system replaced what was originally in my card and charged me more.

Date of experience: February 11, 2022
Utah
1 review
0 helpful votes
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I do like the price and condition of the books i have previously purchased. The cost of shipping is a bit much to swallow but I pay because i trust your website.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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The final explanation of the shipping charges was confusing.

Date of experience: March 22, 2022
Hawaii
1 review
0 helpful votes
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Fast, easy, and we always get exactly what we were promised!

Date of experience: March 22, 2022
New York
1 review
0 helpful votes
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I know you want to get payment info before I get the estimate on shipping, but I'm interested in the shipping times/rates early on! And the range 3-14 days is too big for a birthday present this month! Hoping for 8 days.

Date of experience: March 22, 2022
Texas
2 reviews
0 helpful votes
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This is a great bookstore site!
March 22, 2022

This is a great bookstore site! I just got VERY disappointed from Janetbooks, so I am glad you were available!

Date of experience: March 22, 2022
New Jersey
1 review
0 helpful votes
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I typed in teen to teen girls and chose one and after I ordered it I got a message saying it was Guys

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2022
Indiana
1 review
0 helpful votes
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I was able to find the book that I was looking for and compare by condition and price.

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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My first order had free shipping
March 22, 2022
Updated review

My first order had free shipping. I'm not complaining, but I thought all shipping was free.

Date of experience: March 22, 2022

Very convenient
March 21, 2022
Previous review

Very convenient

Date of experience: March 21, 2022
Oregon
1 review
0 helpful votes
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Easy, user friendly website, great prices and selection!

Date of experience: March 22, 2022
New Mexico
1 review
0 helpful votes
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Alibris has a well curated selection
March 22, 2022
Updated review

Alibris has a well curated selection. And you use the USPS which is essential.

Date of experience: March 22, 2022

Alibris has such a vast selection it's difficult for...
February 12, 2021
Previous review

Alibris has such a vast selection it's difficult for a bibliophile to stay away. I've purchased several items and (with one exception) have been satisfied by your prompt service. We don't all have printers though so you might consider offering to mail return labels if possible. Highly recommend. I'll be back soon.

Date of experience: February 12, 2021