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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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First time I ordered it went right through without me making mistakes. Yeah
Very easy to change a forgotten password. Checking out & paying couldn't have been simpler. Splendid Internet site.
Found the book at once. The price + shipping cost was right.
Very easy shopping. Found book at once and at an excellent price.
Misunderstood how to get free shipping. Love coupon
Always have a good experience ordering, only 1 wrong order in all the time I've ordering, and it was taken care of promptly.
Always like shopping at Alibris, good experience
Great customer service! So easy and efficient! Thank you.
Know you for many years, Always satisfied with your service.
Your website is clear and easy to use. Being able to buy used books online is one of the best things about the Internet and our Postal system!
Good website, easy to navigate, and so many great books!
Good website! I found an audiobook I wanted, and the price is good. Thanks for what you do for readers like me. Pamela
What a great website - easy to use, easy to check out! I love receiving books from Alibris! Thank you for what you are doing for us Omnibibliovores!
Easy to navigate, I found the book I was looking for, and you take PayPal.
Wide range of choices that are clear. I like knowing where the book will ship from.
Great price on a good book. I had a little trouble navigating the web site on my new phone but it was no big deal. Thank you
Always prompt and reliable. I am a longtime customer.
Best source for used books, in my opinion. My go-to!
Over the years, I've been very happy with the selections, the service, and a complete lack of problems. Thank you.
I wanted to make sure this was a SOFT COVER but it doesn't show that on the final page to complete order.
I tried to place an order for a book written in English but it came up Spanish. I had quite a time getting rid of the Spanish and replacing it with English. Should be easier to change order during the check out process.
Easy to review. Complete information, easy checkout and my number one, use of PayPal
Consolidated shipping could be cheaper for three small paperbacks.
Great source for hard to find books... So many are in better condition than you would expect
Great source for odd books all over the place
Can't wait for these deals to arrive in the mail
I'm quite pleased with my ability to purchase these items without much ado
Some confusion about getting free shipping, otherwise it went well.
It seems there's no way to message seller or you when it comes to combined shipping amount, or other issues before paying.
Many problems entering my information
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members