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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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From the cart view, it would be helpful to see what condition used books are in instead of simply seeing that a title is a used book.
I love Alibris. My only complaint is that, when reviewing my shopping cart, I can't see the condition of the specific books that are in my cart. I'd like to be able to review that info as well before I commit.
Lovely experience. Everything was very efficient. Thank you.
It was fairly easy and there was a good selection.
I found the book I wanted quickly. I got an email about $10 off, though, but I couldn't find a way to use it. I would have purchased more if I could have.
Shipping is too high. I buy online from many vendors. Your shipping fees are high.
Alibris has been wonderful. Books arrive quickly and in excellent condition.
So far Alibris has been a fantastic place to find everything my wife has wanted at prices I can afford!
What a wonderful way to purchase books!
Wonderful. So far so good this is my fourth recent purchase in 1-2 yrs
Excellent descriptions of qualities of books! Thank you
Found interesting books I want to read on a disabled Veterans budget. Hours of reading ahead.
We have ordered books from alibris many times over the years. It's always a good experience.
I cannot view any seller's reviews right now. That makes is difficult to shop and who to buy from.
Love Alibris have been a loyal customer since 2010!
Always can count on Alibris to have any books at the best price. I have been a customer for over 10 years!
Always has the variety and price of all my textbook and reading needs.
I had honestly believe that the subject of DIY pet recipes was kind of obscure, but I was pleasantly surprised to find that I could find so many different books about how to make homemade dog food.
Easy to find authors or subjects that interest me. Have never had an issue with an order.
Coupon offers are misleading, annoying to find out later how much you have to spend.
Makes it ready to buy used books without feeling bad about Amazon labor practices. Watch John Oliver segment on warehouses!.
Wishlist unobtrusive but helpful. I love being able to save books and see them later when I'm buying, but without being nagged. I think you guys hit the golden mean of cyber commerce.
I have been searching for more than 6 months and have finally found a set of Groves Dictionary of Musical Instruments 2nd Ed for a reasonable and fair price. Can't wait to receive them!
Thank you Alibris!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

