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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The ability to shop without having a password would be wonderful. It is very frustrating. I tried to use your continue as guest and it would not work.
I had my order ready and it would not let use the easy checkout method. I had to get a new password thus loosing my order. Had to go through a new order of all I had already typed in.
Fast and easy check out. Self explanatory. I would recommend.
Easy quick just right - And I like that monies go to such a useful cause
Very helpful. Low cost and good quality books makes the shipping affordable!
Did not have chance to insert discount code during order process.
Easy to navigate; detailed product information; many vendors with associated reviews; clear pricing and shipping information.
I love this site. It's fast and books are in great condition. I recommend it to all my friends.
Would have liked pictures of the book - to confirm condition
Excellent, very easy. The biggest change is the delivery of the book. I stopped buying in the past was how slow the mailing took. Now it has really improved.
I like now how shipping costs are disclosed
Check out was easy and there are a lot of option to choose from based on the condition you are looking for.
It was easy. I wondered why it said "new condition" instead of just "new" for the book.
Great experience, but wish I had the option to include a gift message.
Great web site. EXCEPTIONALLY good handling of the password reset mechanism. I wasn't sure if I had an account, and it turned out that I did not. The email that I received explaining that was excellent.
Quite a ridiculous price for shipping considering the size of this book and the order quantity.
The great availability of books. Hopefully they will be in good shape.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

