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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My shipping cost more then the tax and the item I wanted. Maybe there could be a way you can offer free shipping; If a person buy a certain amount of items, That would help.
Alibris had the book I wanted at a reasonable price.
I found this book at the cheapest price. Thank you!
It's okay, i don't like to pay shipping for each item.
Quick and easy to understand and navigate no surprise.
I was amazed to find the items in my cart from a couple weeks ago, and with the coupon code, I saved a little bit, so overall a happy experience.
I would have liked to be informed before going to my cart if the fact each book has its own shipping charge. I realize this is because the books come from different sellers. Maybe there is a way to caution people at the beginning of their experience.
I spent an hour picking 30 books. Then, I found out that each book had its own shipping cost. A waste of time and energy because I cannot afford $100 in shipping.
I found the book I wanted, verified the ISBN, verified it again at checkout, and bought the book all within 2 or 3 minutes.
Alibris is the first place I look for what I need.
Got what I was looking for. Have slight concern about buying a used DVD, but Alibris has never failed me, so it's worth taking the chance. Alibris is the best in its class.
Fast order processing. Simple to complete. Interested to see how long it takes to arrive
Quick and well-organized. The shipping costs always startle me a bit, though!
I've been looking for this book for a while. You had it in stock at a very good price. I'm looking forward to having this book!
Found just what I wanted -- and the process was quick, easy, seamless.
Nice and very easy. Shipping is way to expensive but what can we do.
Watching the movie want the book. Sad story
Found what i was looking for at a good price. Now just need to wait to see if seller description, very good, matches alibris's standards.
I seem to always find the book I'm looking for here, and the books are in the condition described in Alibris's Book Condition standard or better.
You keep sending me emails about Discount Coupons that expire before they can be used and it makes me angry. I just ordered five books because I got an email on July 12th saying that it expired in two day. So I take the time to order on July 14th - Today - and the fine print says the coupon expired at 11:59 on July 13th! I think that is deceptive advertising. I am a good customer and I have recently recommended you to two friends but now I am going to look elsewhere to buy books. Tom Zawistowski *******848
Want to use Alibris for all my purchases but can't find some of the books I want on the site - example: The 56 by Douglas MacKinnon
Second time ordering a book was not disappointed the first time so I am going to be using Albris more often
Kept taking me back to my credit card info and address
Plus, I really didn't want email stuff and made me
I really like that you have all my information ready to pop into place. Sidney
I always go to Alibris rather than Amazon as your selection is not to be beaten.
I love this site and use it regularly for the bibliography of a novel writing project and for general interest book.
I LOVE having an alternative to Amazon. Thank you.
Alibris always has what Im looking for at excellent prices. Web site is very intuitive.
I would have liked to have selected so many more books but the shipping makes it prohibitive. :(
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

