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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love getting used books at affordable prices. Thank you for making this possible and sharing books globally.
Many sellers with similar names made finding the book I wanted confusing.
I have bought gently used books from Alibris for many years and always recommend their site to friends, co-workers, and family. I cannot afford to pay full price for anything and because I believe recycling is a valuable idea I like Thrift stores and Used book stores. Alibris meets me there.
Thank you for the availability of books to choose from.
Quick and easy. Found what I wanted in just a few clicks.
This has to be the first online shopping experience I've had that recognized and admitted me on my email address alone. While I should probably be horrified at the possibilities for invasion of privacy, it was so incredibly easy to shop! And I like the Alibris didn't suggest any payment method and as far as I'm concerned, recognizing my email address gave me an easier way to complete my order. As a cognitively disabled adult, it was particularly welcome, and thank you.
Excellent! I was able to purchase two books I wanted to read in used editions. I try to buy used clothing and always try to buy used books. Thanks for making them readily available. The books, I mean.
Tried to work the shipping issues and shipping was higher on check out than on the listings.
I love the experience at Alibris. They find me the best deals and it's user friendly
My items were quick to find. They gave me plenty of info about each item (whether it was worn and so forth) which was so helpful. I LOVE the option where it helps me choose the earth friendly option (consolidating the boxes).
Easy ordering and a huge selection from which to choose
Always a good source for books. Reliable service and reasonable pricing.
I was in a hurry to find the book I needed and get it ordered. I did all that in less than five minutes, and they have good prices.
Fast and easy, lowest price was right at the top, no scrolling necessary.
Easy to use—do you have an app? Also: feedback via email only—not signing up, because of spam risk and because I rarely look at my email. Give us a mobile option, please.
Great selection, great prices, easy to order -- what more could you ask for? Shipping, I paid more in shipping than the cost of the books! I can't hold that against anyone but it's still kind of a shock. In any case, I purchased six books (including 3 hardcover) for the price of probably two new hardcovers -- still a deal! Thank you Alibris!
Thrilled to discover a site where I can purchase used books for a big discount. I know you've probably been around forever, but you learn something new every day!
Love the easy interface and high quality used books. Most of the time shipping is fast.
Great selections. Cashing out was a little confusing but I was able to figure it out.
Many options, easy to find and purchase what I was looking for.
AFTER I've paid You have cancelled my previous order then charged 3 times more for the very same book.
The website is a little hard to navigate due to how simple the format is.
Had trouble at checkout you should make it more simple
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members