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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love the great communication when I asked questions!
Found the book I wanted; easy to order and pay. Glad Pay Pal option is available.
Easy to navigate website with clear access to more information.
Appreciated the message about saving more and the ease of accessing daily coupons
I really like using this site. Availability and condition are clear and it is easy to contact vendors directly with questions.
Extremely easy ordering! They also had books no one else had!
A) Selection was $2 (and there were 4 other same price) when I went to my cart minutes laters it was $5 B) Description initial said condition VERY GOOD LIKE NEW after putting it in my cart - it said THERE MAY BE SOME writing and markings. Now, I cannot find either description. Frustrated. Vergin on annoyed Thank you
Easy to do, many good options on payment made available.
Pretty good
Had to add a third item then delete it in order to get to checkout
At checkout it doesn't say if the book is hardcover. Hoping it is the one I selected.
I previously ordered books and should have been told the books were not in stock. I cancelled books, and was not given any information on being issued a refund. This is no way to run a business.
It took some patience to get through to the right page.
It's quick and easy to find the books and things I am looking for
I liked that Alibris searched for less expensive items.
I always appreciate the organized way the books are presented. Books always arrive in a timely fashion. The savings by purchasing books used allows is tangible.
Always have a good experience with alibris. Easy to locate which book I want at the best price. Their sellers deliver in a timely fashion.
Appreciate description of the specific copy I'm purchasing.
Compared to some other sites, the process was quick and easy! There was no switching back and forth between pages, and even the check-out seemed easier. A coupon code was accepted without any hassle. I will definitely be back for more!
Simple process. I hope the delivery and quality of product are the same
I have ordered several book from here, but lately I'm not receiving them.
A friend recommended this site and I've been happy with results.
I appreciate accurate search engine and easy ordering.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

