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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,477
shipping
12,467
quality
12,461
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Easy to use web site, I found a book that is out of print and not available at a major book retailer.

Date of experience: September 13, 2022
California
1 review
0 helpful votes
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For movies on each search, be sure to click format option, (DVD, Beta, VHS etc) to be sure you order the format you want!

Date of experience: September 13, 2022
Michigan
1 review
0 helpful votes
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Hard to find album from another great band from Detroit

Date of experience: September 13, 2022
Arizona
2 reviews
0 helpful votes
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Quick and easy..
September 14, 2022

Quick and easy. Hope the book is in good condition.

Date of experience: September 13, 2022
Ohio
1 review
0 helpful votes
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Very easy and convenient
September 13, 2022

Very easy and convenient. I love Alibris, and will continue using this site for my future orders. So much better than Amazon, even with the shipping charges.

Date of experience: September 13, 2022
North Carolina
1 review
0 helpful votes
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It was easy to find the book I wanted and to have the option to choose between new or used and price differences.

Date of experience: September 13, 2022
Idaho
1 review
0 helpful votes
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More book details should be visible from the initial screen. If the book is part of a series, it would be good to know prior to the final shipping checkout.

Date of experience: September 13, 2022
Texas
1 review
0 helpful votes
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No problems other than getting correct password.if

Date of experience: September 13, 2022
Louisiana
1 review
0 helpful votes
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Quick, Easy and Affordable purchase for a hard to find...
September 13, 2022
Updated review

Quick, Easy and Affordable purchase for a hard to find book. Thanks!

Date of experience: September 13, 2022

Excellent!
January 19, 2022
Previous review

Excellent! You have items I could not find on other sites. I am happy to support independent merchants/businesses.

Date of experience: January 19, 2022
Michigan
1 review
0 helpful votes
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Quick, easy, able to select from listings and check out or view more books. Great experience.

Date of experience: September 13, 2022
Illinois
1 review
0 helpful votes
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I am paying more for shipping than I am paying for the book. How can other companies offer free shipping on their books and you can't or won't why is that?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2022
New Jersey
1 review
0 helpful votes
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Easy to complete purchase
September 13, 2022

Easy to complete purchase. Coupon arrived promptly.

Date of experience: September 13, 2022
Alabama
2 reviews
0 helpful votes
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I love the great communication when I asked questions!

Date of experience: September 13, 2022
District of Columbia
1 review
0 helpful votes
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Found the book I wanted; easy to order and pay. Glad Pay Pal option is available.

Date of experience: September 13, 2022
Wisconsin
1 review
0 helpful votes
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Easy to navigate website with clear access to more...
September 13, 2022
Updated review

Easy to navigate website with clear access to more information.

Date of experience: September 13, 2022

Fast
March 31, 2022
Previous review

Fast. Secure.

Date of experience: March 31, 2022

Website easy to navigate
October 1, 2021
Previous review

Website easy to navigate. Great prices.

Date of experience: October 1, 2021

Appreciated the message about saving more and the ease...
September 17, 2021
Previous review

Appreciated the message about saving more and the ease of accessing daily coupons

Date of experience: September 17, 2021

Fast, easy
September 14, 2021
Previous review

Fast, easy

Date of experience: September 14, 2021

I really like using this site
March 10, 2021
Previous review

I really like using this site. Availability and condition are clear and it is easy to contact vendors directly with questions.

Date of experience: March 10, 2021
Florida
1 review
0 helpful votes
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Extremely easy ordering!
September 13, 2022

Extremely easy ordering! They also had books no one else had!

Date of experience: September 13, 2022
Missouri
1 review
0 helpful votes
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It worked well
September 13, 2022

It worked well - quickly found what I was looking for.

Date of experience: September 13, 2022
Massachusetts
1 review
0 helpful votes
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A) Selection was $2 (and there were 4 other same price) when I went to my cart minutes laters it was $5 B) Description initial said condition VERY GOOD LIKE NEW after putting it in my cart - it said THERE MAY BE SOME writing and markings. Now, I cannot find either description. Frustrated. Vergin on annoyed Thank you

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2022
Minnesota
1 review
0 helpful votes
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Easy to do, many good options on payment made available.

Date of experience: September 13, 2022
Ohio
1 review
0 helpful votes
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Pretty good
Had to add a third item then delete it in order to get to checkout

Date of experience: September 13, 2022