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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Getting to the cart to make changes took too much effort. Otherwise, great.
I was able to get a beautiful new cookbook for far less than Amazon would have charged!
I have trouble finding the cart and then I had to have my son go through and change my password. It not as easy as it used to be. I always use your site. I have always had good service. Thank you
Very good prices. Easy procedure for purchase. Thank you
Always very pleased with Alibris. Except for the shipping rates.
Good selection and prices. Straight-forward ordering process
Don't like that the default for Alibris is the last address that I've sent something to. Also don't like that I can't send a message to a seller.
Basically good, but displeased that the shipping fee has gone up 50¢ more. If I didn't dislike Amazon so much, I would've seen how much their shipping fee is.
I don't understand how to use consolidated shipping with a single seller. Completely opaque.
This order went very smoothly.;-) When I try to find books I want from a single source amongst your partner sellers —it often doesn't.
This is the best site to buy books they are amazing
I love Alibris books! They are my go-to store for all of my books, CDs and DVDs. I highly recommend. 5 Stars *****
Streamlined process. We'll see how delivery goes and if quality matches description.
I found the book I wanted easily, and ordered it easily.
Easy to find the book I was looking for with their AWESOME Collection Of Books; and, very easy and fast checkout!
I usually find at least some version of a book that I need on Alibris. Often a book that I need does not need to be new, and I can save quite a bit of money by purchasing used on Alibris. So far, sellers/shippers have been as good as their ratings indicate.
I love Alibris but... when I tried to change my email I had to create a new account. No problem but this put me in a loop where it would mix my previous user ID info. I could never get out of the loop
Please fix this.
Very organized site. Would have liked to have the same company that had the books I ordered shipped together to save on shipping but when I contacted them they said they don't do that.
EASY TO NAVIGATE THROUGHOUT THE ENTIRE SITE. HAD WHAT I WANTED AND ORDERING WAS EASY
EVERYTHING i WAS LOOKING FOR CAME RIGHT UP. ONLY COMPLAINT IS THE AMOUNT OF SHIPPING THAT I WAS PAYING.
I can always find the books I want; delivery is always reasonable. Your website is easy to use! There has never been a problem with an order.
This book was very hard to find in print! Happy to find on your website.
Always a pleasure, and I always find what I am looking for at a reasonable price.
Great accept I was trying to order more but I didn't seem to be able multiply the number of books I bought
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

