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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,707
shipping
12,697
quality
12,691
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Getting to the cart to make changes took too much effort. Otherwise, great.

Date of experience: October 4, 2022
New York
3 reviews
0 helpful votes
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I was able to get a beautiful new cookbook for far less than Amazon would have charged!

Date of experience: October 4, 2022
Missouri
1 review
0 helpful votes
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I have trouble finding the cart and then I had to have my son go through and change my password. It not as easy as it used to be. I always use your site. I have always had good service. Thank you

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Very good prices
October 4, 2022

Very good prices. Easy procedure for purchase. Thank you

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Always very pleased with Alibris
October 4, 2022

Always very pleased with Alibris. Except for the shipping rates.

Date of experience: October 4, 2022
Pennsylvania
1 review
0 helpful votes
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Good selection and prices
October 4, 2022

Good selection and prices. Straight-forward ordering process

Date of experience: October 4, 2022
Colorado
1 review
0 helpful votes
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Don't like that the default for Alibris is the last...
November 3, 2022
Updated review

Don't like that the default for Alibris is the last address that I've sent something to. Also don't like that I can't send a message to a seller.

Date of experience: October 4, 2022

Basically good, but displeased that the shipping fee...
December 30, 2021
Previous review

Basically good, but displeased that the shipping fee has gone up 50¢ more. If I didn't dislike Amazon so much, I would've seen how much their shipping fee is.

Date of experience: December 30, 2021
Oregon
1 review
0 helpful votes
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I don't understand how to use consolidated shipping...
October 4, 2022
Updated review

I don't understand how to use consolidated shipping with a single seller. Completely opaque.

Date of experience: October 4, 2022

Might need speedier server;-)
February 21, 2022
Previous review

Might need speedier server;-)

Date of experience: February 20, 2022

Quick and easy
January 16, 2022
Previous review

Quick and easy.

Date of experience: January 16, 2022

This order went very smoothly
September 1, 2021
Previous review

This order went very smoothly.;-) When I try to find books I want from a single source amongst your partner sellers —it often doesn't.

Date of experience: August 31, 2021
Alaska
1 review
0 helpful votes
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This is the best site to buy books they are amazing

Date of experience: October 3, 2022
KR
1 review
0 helpful votes
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I love Alibris books!
October 4, 2022

I love Alibris books! They are my go-to store for all of my books, CDs and DVDs. I highly recommend. 5 Stars *****

Date of experience: October 3, 2022
Oregon
1 review
0 helpful votes
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Streamlined process
October 3, 2022

Streamlined process. We'll see how delivery goes and if quality matches description.

Date of experience: October 3, 2022
Texas
2 reviews
0 helpful votes
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I found the book I wanted easily, and ordered it easily.

Date of experience: October 3, 2022
New York
1 review
0 helpful votes
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Easy to find the book I was looking for with their AWESOME Collection Of Books; and, very easy and fast checkout!

Date of experience: October 3, 2022
Indiana
2 reviews
0 helpful votes
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Easy to navigate...
November 2, 2022

Easy to navigate... no room for a note. I am sending a gift.

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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I usually find at least some version of a book that I need on Alibris. Often a book that I need does not need to be new, and I can save quite a bit of money by purchasing used on Alibris. So far, sellers/shippers have been as good as their ratings indicate.

Date of experience: October 3, 2022
Virginia
1 review
0 helpful votes
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I love Alibris but...
November 2, 2022

I love Alibris but... when I tried to change my email I had to create a new account. No problem but this put me in a loop where it would mix my previous user ID info. I could never get out of the loop
Please fix this.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2022
Minnesota
1 review
0 helpful votes
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Very organized site
October 3, 2022
Updated review

Very organized site. Would have liked to have the same company that had the books I ordered shipped together to save on shipping but when I contacted them they said they don't do that.

Date of experience: October 3, 2022

EASY TO NAVIGATE THROUGHOUT THE ENTIRE SITE
June 19, 2022
Previous review

EASY TO NAVIGATE THROUGHOUT THE ENTIRE SITE. HAD WHAT I WANTED AND ORDERING WAS EASY

Date of experience: June 19, 2022

EVERYTHING i WAS LOOKING FOR CAME RIGHT UP
May 21, 2022
Previous review

EVERYTHING i WAS LOOKING FOR CAME RIGHT UP. ONLY COMPLAINT IS THE AMOUNT OF SHIPPING THAT I WAS PAYING.

Date of experience: May 21, 2022
Arizona
3 reviews
0 helpful votes
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I can always find the books I want; delivery is always...
October 3, 2022
Updated review

I can always find the books I want; delivery is always reasonable. Your website is easy to use! There has never been a problem with an order.

Date of experience: October 3, 2022

This book was very hard to find in print!
June 12, 2021
Previous review

This book was very hard to find in print! Happy to find on your website.

Date of experience: June 12, 2021
Louisiana
1 review
0 helpful votes
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Always a pleasure, and I always find what I am looking for at a reasonable price.

Date of experience: October 3, 2022
New Jersey
1 review
0 helpful votes
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Great accept I was trying to order more but I didn't seem to be able multiply the number of books I bought

Date of experience: October 3, 2022