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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found what I was looking for quickly for a good price.
I wish it would return the number is items found after a search.
Make it easier to shop by price, when cpmpleting a free sshipping order.
I wish the minimum to get free shipping was lower, so it would be more competitive with Amazon for smaller orders.
I place an order on 9/21 and my credit card was charged. Then I received an email on 9/23 that my order was cancelled. A refund has not been issued to my card, yet again I have to purchase the book from Alibris and at a higher price.
This is to be a gift! Can't wait to give it! Hope the condition is as advertised!
Easy ordering and pleased I found the book I wanted at a great price.
Found easily what I was looking for at a good price.
I love your site, always find the books I'm looking for. Used that saves me money.
Although the page says shopping cart contents will be saved for 12 hours, they were not. This slowed down my ordering considerably and I ended up buying fewer books than i originally intended.
Love saving books by buying used. You make it easy. Thank you
Its been a while but process remains quick and efficient. Inventory always awesome.
Many books I considered were VERY reasonable. However prices on the Lar Hothem books seemed quite a bit higher than other places I've looked.
I look forward to adding to our extensive library of reference books on native Ameircan Indians.
Everything I was looking for was available, but the $15.00 promotion, I didn't find.
I bought 2 items from the same seller. Can items be shipped together for a possible savings.
Just a little surprised at the shipping at the end of the sale. Drives the discount price way up!
Quick, easy and I received a 10% coupon for ordering as a guest.
Excellent selection. Fair prices. GREAT online site
Easy to use site! 99percent of the time has exactly what I am looking for!
Good selection good prices great site
Fine highly recommend. Alibris is a great place to shop.
Books which I had put in my cart were no longer there a few minutes later. I had thought that they were reserved for a few hours, but my cart was empty/ emptied. One of the books- the one I was most keen to buy, was sold by the time I was able to sign back in and begin to pay. I have had this happen before, and find it frustrating.
My cart kept emptying itself. The statement that items would be saved for 12 hours did not prove true.
I've used Alibris for years and intend to keep using their services
I have bought so many books through Alibris and am almost always happy with the books I receive.
I always find what I want at a great price
Very easy to find titles of interest and order books
Easy and convenient with the largest selection anywhere!
Helped me find discounts and free shipping. Thanks!
The $39 free shipping deal is a godsend. Prices are competitive. I love this site!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

