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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I am showed all the books available under the title name with lowest to highest price & the condition of the book. I love these options.
You had the book I needed! And accepted the coupon I found! Thanks!
Easy to find what I was looking for and at a good price.
Love shopping here, but I never use the email coupons, because they always expire before I see them and have a chance to use them. It basically pisses me off and actually makes me go here less often.
Easily found the Bible I was looking for. Thank You!
Generally speaking, your site is great. I am a little concerned that my credit card info is saved, and I don't recall ever authorizing that. Nor can I find my payment info to verify what card info is being used or change it.
I signed up for a book, An Immense World, that has free shipping. When I checked out, I was charged for shipping. I applied a coupon but even when the coupon was removed I still has to pay for shipping. This made you more expensive than Amazon. I even added a paperback to increase the price. No luck. I am unhappy with the shipping cost.
Fast finding books, and clear, fair shipping info.
Easy locating books, and equally easy purchasing them!
Easy and quick transactions, easy to read and identify search for products
I am pleased with the selection and quality of the merchandise.
The quality of the products is impressive.
Alibris is always a quick and easy site to use when looking for Books, Music or Movies. Alibris almost always has Exactly what I'm looking for.
I have used Alibris many times, and I have never been disappointed. Every time I have Gone to Alibris, I found the item that I was looking for, 100% satisfied Every Time on Every Item that I have Ordered thru Alibris.
If I think of something I want, whether it be a Book, Movie, or a CD, I know I can ALWAYS find it on Alibris. And always at a reasonable price.
Very easy website to navigate. Almost always find exactly what I'm looking for.
I was a little skeptical about purchasing through Alibris, I never heard from them and the prices are great. But I'm very happy to say the books I purchased were in great condition, almost new! And well packaged! They arrived in about a week or so! Just purchased a book for my friend in Canada and I can't wait for her to receive it! I will be purchasing more from Alibris
Great place to shop for second hand books at great prices. First time using this website and certainly not the last. Did not know I could buy second hand treasures online.
Search field is too limiting. More information should be allowed to be entered. Also, hardly anyone has pictures on your site. This is not very smart, and I assume it is the booksellers themselves that are responsible for this. Pictures are critical and you folks should know that. I am a bookseller and I would always avoid buying a book without pictures and I don't mean stock pictures. Also, when a book comes here from you it shows 'Alibris' as the bookseller. This is unforgivable and although I was considering uploading my books to Alibris. I will not knowing these things. Also, what is this $#*! below that requires me to check your box before ordering. If there is a checkbox that should present an option. This has been a very bad experience.
I found exactly the book I wanted, at a decent price.
Web site use on my Android was horrible. I'd be glad to discuss this with your technical staff.
*******231
Found what I was looking for quickly for a good price.
I wish it would return the number is items found after a search.
Make it easier to shop by price, when cpmpleting a free sshipping order.
I wish the minimum to get free shipping was lower, so it would be more competitive with Amazon for smaller orders.
I place an order on 9/21 and my credit card was charged. Then I received an email on 9/23 that my order was cancelled. A refund has not been issued to my card, yet again I have to purchase the book from Alibris and at a higher price.
This is to be a gift! Can't wait to give it! Hope the condition is as advertised!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

