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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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I am showed all the books available under the title name with lowest to highest price & the condition of the book. I love these options.

Date of experience: September 25, 2022
Virginia
1 review
0 helpful votes
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You had the book I needed!
September 25, 2022

You had the book I needed! And accepted the coupon I found! Thanks!

Date of experience: September 25, 2022
California
1 review
0 helpful votes
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Easy to find what I was looking for and at a good price.

Date of experience: September 25, 2022
Kansas
1 review
0 helpful votes
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Love shopping here, but I never use the email coupons,...
September 25, 2022
Updated review

Love shopping here, but I never use the email coupons, because they always expire before I see them and have a chance to use them. It basically pisses me off and actually makes me go here less often.

Date of experience: September 25, 2022

Always a good experience
September 19, 2021
Previous review

Always a good experience

Date of experience: September 18, 2021
Texas
1 review
0 helpful votes
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Easily found the Bible I was looking for
September 25, 2022

Easily found the Bible I was looking for. Thank You!

Date of experience: September 25, 2022
Washington
1 review
0 helpful votes
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Generally speaking, your site is great
September 25, 2022

Generally speaking, your site is great. I am a little concerned that my credit card info is saved, and I don't recall ever authorizing that. Nor can I find my payment info to verify what card info is being used or change it.

Date of experience: September 25, 2022
Texas
1 review
0 helpful votes
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I signed up for a book, An Immense World, that has free shipping. When I checked out, I was charged for shipping. I applied a coupon but even when the coupon was removed I still has to pay for shipping. This made you more expensive than Amazon. I even added a paperback to increase the price. No luck. I am unhappy with the shipping cost.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Fast finding books, and clear, fair shipping info.

Date of experience: September 25, 2022
Canada
1 review
0 helpful votes
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Easy locating books, and equally easy purchasing them!

Date of experience: September 25, 2022
Australia
1 review
0 helpful votes
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Easy and quick transactions, easy to read and identify search for products

Date of experience: September 25, 2022
Texas
1 review
0 helpful votes
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I am pleased with the selection and quality of the...
September 25, 2022
Updated review

I am pleased with the selection and quality of the merchandise.

Date of experience: September 25, 2022

The quality of the products is impressive
January 9, 2021
Previous review

The quality of the products is impressive.

Date of experience: January 9, 2021
Colorado
1 review
0 helpful votes
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Alibris is always a quick and easy site to use when...
September 25, 2022
Updated review

Alibris is always a quick and easy site to use when looking for Books, Music or Movies. Alibris almost always has Exactly what I'm looking for.

Date of experience: September 24, 2022

I have used Alibris many times, and I have never been...
January 22, 2022
Previous review

I have used Alibris many times, and I have never been disappointed. Every time I have Gone to Alibris, I found the item that I was looking for, 100% satisfied Every Time on Every Item that I have Ordered thru Alibris.

Date of experience: January 22, 2022

If I think of something I want, whether it be a Book,...
October 4, 2021
Previous review

If I think of something I want, whether it be a Book, Movie, or a CD, I know I can ALWAYS find it on Alibris. And always at a reasonable price.

Date of experience: October 4, 2021

Very easy website to navigate
December 24, 2020
Previous review

Very easy website to navigate. Almost always find exactly what I'm looking for.

Date of experience: December 23, 2020
New York
1 review
0 helpful votes
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I was a little skeptical about purchasing through Alibris...
September 25, 2022
Updated review

I was a little skeptical about purchasing through Alibris, I never heard from them and the prices are great. But I'm very happy to say the books I purchased were in great condition, almost new! And well packaged! They arrived in about a week or so! Just purchased a book for my friend in Canada and I can't wait for her to receive it! I will be purchasing more from Alibris

Date of experience: September 24, 2022

Great place to shop for second hand books at great...
September 2, 2022
Previous review

Great place to shop for second hand books at great prices. First time using this website and certainly not the last. Did not know I could buy second hand treasures online.

Date of experience: September 2, 2022
New Mexico
1 review
0 helpful votes
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Search field is too limiting
October 25, 2022

Search field is too limiting. More information should be allowed to be entered. Also, hardly anyone has pictures on your site. This is not very smart, and I assume it is the booksellers themselves that are responsible for this. Pictures are critical and you folks should know that. I am a bookseller and I would always avoid buying a book without pictures and I don't mean stock pictures. Also, when a book comes here from you it shows 'Alibris' as the bookseller. This is unforgivable and although I was considering uploading my books to Alibris. I will not knowing these things. Also, what is this $#*! below that requires me to check your box before ordering. If there is a checkbox that should present an option. This has been a very bad experience.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022
Indiana
1 review
0 helpful votes
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I found exactly the book I wanted, at a decent price.

Date of experience: September 24, 2022
California
1 review
0 helpful votes
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Web site use on my Android was horrible. I'd be glad to discuss this with your technical staff.
*******231

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022
Michigan
1 review
0 helpful votes
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Found what I was looking for quickly for a good price.

Date of experience: September 24, 2022
Pennsylvania
1 review
0 helpful votes
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I wish it would return the number is items found after...
September 24, 2022
Updated review

I wish it would return the number is items found after a search.

Date of experience: September 24, 2022

Make it easier to shop by price, when cpmpleting a...
January 3, 2022
Previous review

Make it easier to shop by price, when cpmpleting a free sshipping order.

Date of experience: December 4, 2021

I wish the minimum to get free shipping was lower,...
September 11, 2021
Previous review

I wish the minimum to get free shipping was lower, so it would be more competitive with Amazon for smaller orders.

Date of experience: September 11, 2021
Texas
1 review
0 helpful votes
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I place an order on 9/21 and my credit card was charged. Then I received an email on 9/23 that my order was cancelled. A refund has not been issued to my card, yet again I have to purchase the book from Alibris and at a higher price.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022
Louisiana
1 review
0 helpful votes
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This is to be a gift!
September 24, 2022

This is to be a gift! Can't wait to give it! Hope the condition is as advertised!

Date of experience: September 24, 2022