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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far, so good. Price and shipping costs are minimal.
It was easy to come onto a new site and order a book. Thank you.
It would really help ordering, if the books were grouped by the series, if they are part of a series by an author.
Found just what I wanted, ordering was quick and easy
Some of the shipping costs are somewhat high.
Easy shopping; easy payment. Well organized selection.
I usually find the books I'm looking for on Alibris at a good price with fair shipping price and timely shipping.
Quick and easy found what I wanted check out with easy I use paypand there was no problem boss great site
I appreciate that shipping to Canada isn't too bad.
Love the prices and there is a variety of selection.
Easy to find products, great price, and quick checkout!
Easy to find what I need in their seemingly endless collection.
Easy to find the books I need. They're almost always here.
Richard was so quick to send me photos of the book and was great to work with! Thanks!
It is sad that sales are what bring you to the site - with promises of free shipping and coupons that only apply to the very cheap book prices but not to the ridiculous shipping & handling charges.
Very easy to find the books. Shipping is always a lot
Easy to use site, but the shipping is expensive.
Fast and easy. I also like that you can check-in and out as a guest.
Excellent selections with equally excellent pricing.
What can I say other than: Fantastic! Easy to understand, easy to use!
I love using Bookbinder.com and often select my book from Alibris. Selections and prices are always competitive.
Found the book I want, but I'm just slightly dismayed that international shipping costs 10x the actual book price.
Great book availability, I found books I was having trouble finding elsewhere!
The listing had said shipping would be $2.99, when I got to checkout it turned out to be $4.42. $2.99 being the cost of each additional item added to order. The listing gave no mention of this. Hence why I gave 4 stars and not 5 stars to rate this experience.
I found a couple CD's I had been looking for a while for at a decent price. Yay for Alibris!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

