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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I could not find a way to increase the number of books to order. Had to order twice.
I LOVE alibris! I saw a video of someone raving on about it and decided to give it a go and albris did not disappoint! There was one time i got some manga and the little status thing said that it was delivered but there was nothing in my mailbox. I contacted customer service and they responded back in about 15 minutes and gave me a full run-down on my package. (it arrived) i also really like their "spend $39.00 get free shipping" deal because since books are cheap on alibris, i can get 5-6 manga at a time for less than 50 bucks. Thanks alibris!
Easy to navigate, cheap prices, and good service :)
Took three minutes to get what I was going after. Can't beat that.
Excellent speedy and easy for me especially since i forgot my password as i usually do
Lost my cart when signing in. Had to re-add all items.
Thanks for making the checkout process go so smooth!
I ordered a book for my son only to find out that the order had to be canceled from your end.
Very positive. Found all the books I wanted. Need to pick the same seller more offten to cut down on boxes/mailers.
It would be really helpful to be able to see which sellers have the same books so bundling shipping would be easier
Excellent products and services. Good value for merchandise.
Treasure books that have been forgotten are found here at Alibris!
Quick and easy ordering process, readable and highly functional screen layouts
First time I tried to buy the shipping cost was shown as £4 something, when checking out this jumped to £15 something! Early warning needed when yu enter your address please. Otherwise price seems very fare - will say more when book arrives.
Easy to find what I wanted. You have a great selection to choose from and also make suggestions as to other books. You have great customer service and great followup. Thank you for your outstanding service.
Your web site is easy to manage. You have a great selection of books. Thank you so much.
Alibris nearly always has what I need at reasonable prices - about half of what other "brands" are charging.
Easy to order - nearly always find exactly what I want/need.
It was easy finding the novel and making my selection to purchase. Thanks
It was so easy locating the novels I wanted and at the low price of each book. Thanks
It was very easy to find the novel I wanted and at the right price with delivery. Thanks
It was a pleasure choosing the novel I wanted and the price and delivery fee were very reasonable
Great, very easy to find the novel I wanted.
Great shopping experience, was able to find the book and at the price I wanted to pay. Thanks
Great, I was able to get the books that I wanted and it was easy to order online.
Thanks
I always say the same thing. Price is right - shipping isn't.
Shipping costs are absurd. I've brought this up before. In the current case, they represent 500% of the cost of the book.
Love the site overall!
Would like more filtering options when browsing available copies of a book.
For example, filter by condition and filter by seller rating at the same time.
So far, so good. Price and shipping costs are minimal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members