Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to find what I want, to make price comparisons. Also like the option to choose an offered alternative that will save me some cash.
Hugely helpful in finding the book I need for my collection. Competitively priced and east navigated.
Not possible to review book in final purchase stage. Listing of "Riverside Chaucer" hard bound as "very good" for only $20 highly suspicious.
Recent order: Beyond Khyber Pass by Lowell Thomas. Pleased with condition and prompt shipping. Glad you included your card with the book. So far so good.
I love Alibris so much. It has the best selection, even on new releases.
I love Alibris so much! I don't think I've ever had a bad shopping experience and I've been ordering through this site for years.
Thanks for a quick and effective shopping experience!
If I receive these on time, the experience will have been great!
I'm holding my breath to see if it all really happens and my son receives this book for Xmas, but so far so good!
The payment section allowed me to spell out the state, but rejected my submission because it was only to be the two letters use to represent the state. Change your coding to only allow the two letters.
First time ordering from Alibris and so far the experience has been great.
Absolutely...my favorite place to buy books...there's lots of evidence that this is a well-run business.
Quick and easy and found everything I wanted at great prices. Give it a 4-star rating.
It is very good and I like that you are independent sellers.
It has been very good. Alibris is an excellent online shop.
I was able to find all of the books for my book club reading list next year all in one place. It was easy to place order. I enjoyed seeing other book titles that may interest me.
Alibris makes searching, finding best-value to collectible options, and paying so easy. Thank you for also including the PayPal option.
Love that I'm getting my book from a goodwill in my home state. Love that you asked if i'd like to donate a buck to Democracy Now.
Would be nice to know shipping costs in advance for my country.
Good selection and confidence to purchase internationally-
Good selection of books, I am computer illiterate and yet navigated my through fairly easily
Easy website, easy to purchase, good seller options.
Easy, fast, and hopeful I will receive my purchase in a timely manner.
Massive selection of books, even on uncommon subjects.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

