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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Seemed quick and easy to find the name and type of item I was looking for as a gift.
Website confusing - can't follow some things they want. Shipping is way too high for books, some of which are used paperbacks.
I enjoy the broad variety and range of choices for items of interest. At times the suggestions can be tedious, they are interesting. I like the recently viewed section it saves me time when I return.
Can't find out how to delete an old shipping address
I love to read. It is my one big vice. So, I LOVE Alibris.
I always enjoy shopping Alibris and tell others about your site.
Alibris made it easy for me to find what I wanted and showed me how to save money on my order.
This shopping was easy. Please send immediately! Thanks. Nancy Rose.
This Is an easy site to use for purchase. Fast, clear!
Quick & easy...haven't found the dvd that I'm looking for though.
I found what I wanted quickly and easily. Checkout was easy.
I spent way to much time trying to fix the incorrect address which was not incorrect. Used PayPal which is same address as the credit card.
I was unable to checkout with a credit card I use everyday. I took the address information off my statement and it still claims the card does not have the correct address. Never had a problem with card on other websites.
Your ordering is comparatively easy in comparison to others.
Vendors need to take out listings of items they already sold right away.
The choices of prices and new and used items are incredible.
Quick, easy, and thrifty.
Since I haven't previously used your service, my recommendation to use your service can only be a 5, higher dependent upon how quickly I receive the book and in what condition.
I wanted to buy several of the same book but I had to start all over each time
I am happy to get my hands on Bob James 2 album at a good price for this CD I'm very happy was looking for this cd to put in my cd collection it's a classic.
Found a copy of an obscure English sea shanty CD set. What are the odds?
Very easy. You can find stuff that nobody else has. Cheaper than Kindle!
Better selection for individual items than Amazon. Shipping has always been too expensive, but at least it is faster lately.
I always enjoy shopping with you and feel so lucky that you have all the books I need.
Found the book I was looking for at a great price!
Great prices for some hard to find books. My husband will be thrilled!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

