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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was great! Easy search for what I wanted. Great price!
I'm HOPING that a "new" book has a dust cover, this is something that sellers NEVER put in the descriptions when selling "new & used" books.
After following the link from a shopping google page...I added the book to my cart and then it wanted me to sign in. I did, but it emptied the cart. I needed to use the search and add it back
Would have liked free shipping w spending over $50.00!
I will be satisfied when the books arrive, thanks!
Had been trying to get this book at a reasonable price for quite some time. Thank you!
Would have liked to talk to a real person on your customer service phone number.
Always find the books I want at a great price! Thanks!
Shippig costs are hidden unless you click for a detailed view of each item. It would be more transparent and convenient if the item cost and shipping cost were displayed togeather for each item and could be sorted acording to total cost.
I want to review my order before entering my credit care info.
So happy to give some well loved books a new forever home!
Alibris is my first stop for used books. They almost always have what I'm looking for at good prices with fast shipping.
Alibris has a vast inventory and excellent service! They're my go-to place if I'm looking for a used book! I'm a customer for life!
Alibris always delivers the goods... Your my preferred source for books. Keep up the good work!
This wasn't the book I came for, but it looked more interesting. The selection(choices) was fairly easy to follow.
I like the feature where a replacement book was offered when the original order couldn't be fulfilled. It was easy to move forward
Quick find for a used book. Quick secure checkout, even with a password reset.
I usually find the books I want way cheaper than on other websites and in great condition.
Thank you for having what I was looking for at a great price. The search was easy, checkout fast and courteous.
Shopping experience was smooth, no difficulty whatsoever!
It would be 5 stars if you could search for additional books filtered by the bookseller that you already have in your cart.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

