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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,700
shipping
12,690
quality
12,684
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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You gave me a code to save 5.00 but you wouldn't let me put the code when I made a purchase so I in fact didn't save the 5.00.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2022
California
2 reviews
0 helpful votes
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I love that i can almost always find the book I am...
December 14, 2022
Updated review

I love that i can almost always find the book I am seeking here at Alibris!

Date of experience: December 13, 2022

Easy to find what I want, thrilled to see a brand new...
October 13, 2021
Previous review

Easy to find what I want, thrilled to see a brand new book just published today is already here and available from Alibris!

Date of experience: October 12, 2021
South Carolina
1 review
0 helpful votes
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Wish we could look inside the book or see table of contents

Date of experience: December 13, 2022
Minnesota
1 review
0 helpful votes
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Just fine-looked up title and a good selection of choices.

Date of experience: December 13, 2022
Colorado
1 review
0 helpful votes
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No tricks great selection of inventory and good prices!

Date of experience: December 13, 2022
Canada
2 reviews
0 helpful votes
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You had the book I was having a hard time finding, ordering was easy and the price was reasonable, what's not to like?

Date of experience: December 13, 2022
Oregon
1 review
0 helpful votes
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Amazon had a used copy doe $115
December 14, 2022

Amazon had a used copy doe $115. I found it here for $17.00 so I can afford it. Thank you book finder

Date of experience: December 13, 2022
New Jersey
1 review
0 helpful votes
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Alibris always has what I'm looking for at a price I'm happy to pay. The "best deal" feature is nice, and the coupons help reduce costs.

Date of experience: December 13, 2022
Wisconsin
1 review
0 helpful votes
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Quick easy
December 14, 2022
Updated review

Quick easy. I've had 2 orders that did not show up alibris refunded my money no questions asked. Great online company

Date of experience: December 13, 2022

I have had 2 or 3 books come to my house that were...
November 5, 2021
Previous review

I have had 2 or 3 books come to my house that were wrong and all 3 times they have refunded my order or sent me the right books.

Date of experience: November 5, 2021

Great site the book sellers always respond back if...
March 4, 2021
Previous review

Great site the book sellers always respond back if there are issues.

Date of experience: March 3, 2021
Texas
2 reviews
0 helpful votes
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Have always loved shopping at Alibris!
December 14, 2022

Have always loved shopping at Alibris! When children were in college, Alibris was THE go-to place for textbooks! Quite reasonable pricing.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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I been ordering books from Alibris and have found the books be of good quality. Also, they are less price than buying them brand new.

Date of experience: December 13, 2022
Colorado
2 reviews
0 helpful votes
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The book selection is excellent but the shipping is outrageous when I ordered all the books from the same seller. And book shipping is cheaper than regular mail.

Date of experience: December 13, 2022
Kentucky
1 review
0 helpful votes
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Love your platform
December 13, 2022

Love your platform. Makes shopping so easy. I can find whatever book I am searching for. Thanks Alibris!

Date of experience: December 13, 2022
Massachusetts
1 review
0 helpful votes
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Easy to sort my choices
December 13, 2022

Easy to sort my choices. Easy to see before Christmas shipping.

Date of experience: December 13, 2022
New Jersey
1 review
0 helpful votes
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So easy to use and such a massive database of books!

Date of experience: December 13, 2022
Maine
1 review
0 helpful votes
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Good selections, reliable service, and books conditions...
December 13, 2022
Updated review

Good selections, reliable service, and books conditions have consistently been as rated. This applies to all those associate shippers too.

Date of experience: December 13, 2022

A good flexible interface
November 15, 2022
Previous review

A good flexible interface. I opened another window to the same site while in the checking out process, which sometimes messes up things, yet everything went on smoothly.

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Always able to find the "hard to find" textbooks! Great prices! Thanks!

Date of experience: December 13, 2022
New York
1 review
0 helpful votes
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Your check out process changes the shipping
And it's more than what's listed when placing items in cart
That's not cool

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2022
Kentucky
1 review
0 helpful votes
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Lot's of choices!
December 13, 2022

Lot's of choices! Shipping is expensive for books!

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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My shopping experience at Alibris has been my favorite place to shop for books for years, always have what I'm looking for and a breeze to check out.

Date of experience: December 13, 2022