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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,568
shipping
12,558
quality
12,552
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Book name was obviouos
December 15, 2022

Book name was obviouos. Prices were obvious. Payment was simple and straight forward.
Thank you.

Date of experience: December 15, 2022
Tennessee
1 review
0 helpful votes
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The price for the book was incredibly cheap and the site has no obtuse menus or pages that take too long to load.

Date of experience: December 15, 2022
Idaho
1 review
0 helpful votes
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Alibris totally disappointed by 'canceling' an order...
January 14, 2023
Updated review

Alibris totally disappointed by 'canceling' an order by email rather than checking with me to see if I wanted to make another book selection.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2022

I have always been pleased with my shopping experience...
December 15, 2022
Previous review

I have always been pleased with my shopping experience at Alibris. An awesome site and sight for lovers of books.

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Canceled my item so I had to pay tax and shipping twice to order a replacement

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
Georgia
1 review
0 helpful votes
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I love Alibris!
December 15, 2022
Updated review

I love Alibris! I have never had an issues receiving anything I have ever ordered. I have used them for several years.

Date of experience: December 15, 2022

I love Alibris
November 12, 2022
Previous review

I love Alibris. I find great, sometimes difficult to find, books. I have used their services for years and I have never been disappointed. I recommend them whenever someone is looking for a book.

Date of experience: November 12, 2022
Minnesota
1 review
0 helpful votes
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I wish more information about the books was easily available - things like number of pages, edition, etc. It's not always easy to tell what I'm getting.

Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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Surprisingly easy & expedient ordering
December 15, 2022

Surprisingly easy & expedient ordering. Love that PayPal is an option!

Date of experience: December 15, 2022
Kentucky
1 review
0 helpful votes
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I've ordered many books through Alibris
December 15, 2022
Updated review

I've ordered many books through Alibris. The books get to me quickly and I'm very pleased with this company.

Date of experience: December 15, 2022

Quick and easy
August 24, 2022
Previous review

Quick and easy. I bought many books through Alibris and it has been a good experience.

Date of experience: August 24, 2022

Great prices and great selection
June 15, 2022
Previous review

Great prices and great selection.

Date of experience: June 15, 2022
Ohio
1 review
0 helpful votes
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Like your website
December 15, 2022

Like your website. Books are easy to find and buy!

Date of experience: December 15, 2022
Louisiana
2 reviews
0 helpful votes
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Haven't used the account in a while but it was easy to get it going again.

Date of experience: December 15, 2022
Vermont
1 review
0 helpful votes
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Excellent shopping experience!
December 15, 2022

Excellent shopping experience! Great selection and prices! Thank you!

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Great selection, both soft & hard cover
December 15, 2022
Updated review

Great selection, both soft & hard cover.
Great prices!

Date of experience: December 15, 2022

Great selection at great prices!
October 20, 2022
Previous review

Great selection at great prices!

Date of experience: October 20, 2022

Quick, easy, great selection, good prices
September 16, 2022
Previous review

Quick, easy, great selection, good prices.

Date of experience: September 16, 2022

Quick, easy, great prices
September 1, 2022
Previous review

Quick, easy, great prices

Date of experience: September 1, 2022

Always a great selection at great prices
August 7, 2022
Previous review

Always a great selection at great prices.

Date of experience: August 7, 2022

Always have what I need, at great prices!
May 10, 2022
Previous review

Always have what I need, at great prices!

Date of experience: May 10, 2022

Great selection, prices & service!
April 20, 2022
Previous review

Great selection, prices & service!

Date of experience: April 20, 2022

Great prices and quick service!
April 19, 2022
Previous review

Great prices and quick service!

Date of experience: April 19, 2022

Always a great selection at reasonable prices!
April 3, 2022
Previous review

Always a great selection at reasonable prices!

Date of experience: April 3, 2022

Great selection & range of prices!
February 15, 2022
Previous review

Great selection & range of prices!

Date of experience: February 15, 2022

Always a pleasure
December 12, 2021
Previous review

Always a pleasure. Good selections at reasonable prices!

Date of experience: December 12, 2021

Always great deals and great selection!
November 24, 2021
Previous review

Always great deals and great selection!

Date of experience: November 24, 2021

Easy, quick and you take PAY PAL!
June 13, 2021
Previous review

Easy, quick and you take PAY PAL!

Date of experience: June 12, 2021
North Carolina
1 review
0 helpful votes
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I need it by Dec.24 and that option to choose disappeared.

Date of experience: December 15, 2022
West Virginia
1 review
0 helpful votes
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This has been really easy and fast
December 15, 2022

This has been really easy and fast. I wanted this book I went to search found it, bought it and the person will mail it to me. Couldn't be any easier.

Date of experience: December 14, 2022
Wisconsin
1 review
0 helpful votes
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Always easy to navigate the website and find the books I want.

Date of experience: December 14, 2022
Virginia
1 review
0 helpful votes
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Too many trackers, and a pain going to cart after saving something fires later

Date of experience: December 14, 2022
Virginia
4 reviews
1 helpful vote
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They let me know asap a book wasn't available so I...
December 15, 2022
Updated review

They let me know asap a book wasn't available so I could get another one from a different seller.

Date of experience: December 14, 2022

Shipping is atrocious
January 12, 2023
Previous review

Shipping is atrocious. It's double what I paid for in the books!

Date of experience: December 13, 2022

Finding what I want is easy
May 26, 2021
Previous review

Finding what I want is easy. Being told a few days later it's not in stock is annoying. Sellers should keep their stock up-to-date.

Date of experience: May 25, 2021
Pennsylvania
1 review
0 helpful votes
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Wish there were different shipping costs to choose from.

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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First time on this website
December 15, 2022

First time on this website. I was looking for only 1 book, but your site was easy enough to navigate and the used book prices cheap enough that I ended up with 6 on the same subject

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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Good selection of options for the books I was looking for. But no opportunity to include a message to the recipient, or in any way mark this as a gift.

Date of experience: December 14, 2022