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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I could not figure out the part about picking books with the truck on them. I thought that if I spent another 29.94 I would get free shipping. Your website is getting more difficult for me.
Your website is easy to use and I appreciate that more than you know.
Just as good as Amazon, without the concern for shopping a monopolistic vendor.
Good book options presentation -- made choosing easy.
Very easy, found just what I wanted. Full report pending, when I actually receive the book I ordered in not too many days and in the promised condition!
Fine -- website, as usual, easily negotiable. No problem accepting my coupon code. The proof of the pudding, however, will be found in (1) how quickly the books get to me and (2) whether they're in the condition advertised.
It was OK -- not fantastic. I don't like this free-shipping gimmick with the truck logo, seemingly trying to direct my reading choices in a certain direction. You would win more favor from me with a flat minimum dollar amount to qualify for free shipping.
Once bought order arrived timely and in good condition. Check out was a bit of an ordeal.
I have been shopping at Alibris for over 15 years.
I can always find the book that I want on Alibris. I have been using Alibris for many years.
I can always find the books that I want.
Wanted books are always in stock, and always at reasonable prices.
APPRECIATE ACCESS TO A WIDE ASSORTMENT OF IMPORTANT BOOKS!
Great selection & ranking of quality.
SHOPPING W/ ALIBRIS IS BETTER THAN GOING TO THE LIBRARY. MORE COPIES OF THE SAME BOOK AT REASONABLE PRICES. SO REASONABLE, IN FACT, THAT SHIPPING COSTS MORE THAN THE BOOK. BUT STILL, SHIPPING IS STILL INFINITELY CHEAPER THAN GOING TO WHERE EVER MYSELF TO PICK THE BOOK UP. (EXCUSES TO WINSTON CHURCHILL ON ENDING SENTENCES WITH PREPS: 'UP WITH WHICH I WILL NOT PUT.')
APPRECIATE ALL THE INFO ABOUT EACH BOOK, THE EDITION, THE PUBLISHER, PAPERBACK OR HARD COVER AND MOST OFF ALL, THE RATING OF THE QUALITY!
THANKS FOR ALL THE WELL DESCRIBED CHOICES!
LIKE THE WIDE VARIETY OF BOOOKS YOU CARRY. IT SEEMS THAT NO SUBJECT OR WRITER IS TOO OBSCURE FOR YOU TO CARRY. CONGRATS!
Your indexing and or retrieval of books y0u have available is a blessing. One could spend a lifetime traveling from book store to bookstore to collect what you have available in seconds from your partners.
Find all books of varying quality and appropriate prices. Hard to find better deals.
THANKFUL FOR AN ALTERNATIVE SOURCE OF IMPORTANT AND SOMETIMES 'LOST' BOOKS.
QUALITY, BUDGET AND ACCOUNTABILITY ALL GO TOGETHER AT ALIBRIS BOOKS!
Appreciate your collection of important books
You are a source for hard to find books. Your spectrum is much broader than book stores that sell new books. And you sell those too.
Exceptional. Better than regular book stores because of the price and quick shipping. Thanks for saving me a bundle.
Wonderful for those of us who NEED ECONOMIC CHOICES!
Love the price of a used book; hoping the condition will be okay
Need to offer shipping offers when making multiple purchases!
Too easy to miss the address/credit card screens and assume another review screen is still going to come up. Too automated. To fast. Need another review screen.
Hi. You make it too easy. I'd rather have a more obvious screen to check the mailing address and billing information. I'm always expecting one more screen and before I know it its ordered and either the address or the credit card is wrong. Please add a final review screen with everything more obvious.
They have a large selection to choose from and I have never been disappointed
You had what I wanted at a great price! No surprise there, and I'll be back.
Cordial, efficient, you had what I wanted and at a great price. Take an extra star.
It was fast to get the book I needed as well as the checking extra.
I am continually disappointed because the books I order get cancelled and I'm getting fed up
Great experience except for the expensive shipping costs@ $4.50 per book
Easy to navigate your sight fir shopping and purchasing. I will continue to search Alibris for good books!
I'm finding that sellers consistently oversell the condition of their books. Books in Fair condition offered as Very Good. Not happy about that. I tend to buy humble books, nothing worth a big fuss, but I would appreciate better care taken to adhere to those standards. Otherwise pleased with Alibris, thank you
It was quite easy to locate a book I wanted. Search results were broken down between "Used" and "New". Prices were ascending from low to high.
Great website where I found everything I was looking for at reasonable prices. The only drawback is the high shipping costs.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

