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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found exactly what I want at the best price I could find, including shipping.
Good details on where item ships from. Easy to use checkout process. Paypal is very convenient.
Alibris consistently gets me used books other sellers don't have.
I've been buying books from Alibris for many years and have never been disappointed.
It was okay but nothing impressed me and having such a wide time frame for shipping is really annoying
If i get this book for this price I am very happy.
Easy as PIE. Other publishers did not have what I was seeking.
Easy peasy. Author, title, or ISBN. About as simple as you can get.
Have ordered book before & always prompt service. Thank you, Cliff
Great selection of books at great prices! The shipping isn't cheap, but when you get that good of a deal on the book it makes it worth it.
Alibris has consistently delivered my book purchases reliably and products have been compliant to merchandise description. Highly recommend this service.
Not all my books were available but your process is very efficient. I hope the shipping in 3-10 business days is accurate. Need the books asap.
Easy to navigate, good description, good price. No complaints. Better price than amazon even with shipping.
You have what I want and offer me a good bargain for getting it at a good price so I took advantage of things.
Good price and easy to arrive for christmas
Good prices, good bargains= Good business
Nice bargain offered. Books I wanted easy to find.
Nice and convenient. You have what I want. Nice bargain too.
Upset shipping rates went up but that's life. Good bargain
I don't like knowing shipping cost until the end. I don't like that shipping is not combined from a seller.
Great selection, easy checkout process! Looking forward to shopping with you again! Thank you
It's pretty good, easy to navigate and pretty cheap compared to most places.
Did not like choice of shipping as Standard, but saw no way to change it.
Having to process my order and not remember my password and had to renew one and update my address going back to my account to make sure everything was ok and updated.
Excellent, user-friendly Web site. Gives readable, comprehensive information for every book title.
The process is very easy for someone that knows what they are looking for. A new customer may be overwhelmed
I always find what I'm looking for at a great price from Alibris. Shipping is reasonable and my order usually arrives sooner than I expected. Great service!
I would have said 5 but there is always room for improvement. I love your site.
I have been getting items from Alibris for several years and have always been well pleased with the quality. I always receive my orders in a very timely manner.
Smooth transitions in transaction. Easy to follow.
Good set up and display of items. I like the red color that made it easier to read and sort through the books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

