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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Did not like choice of shipping as Standard, but saw no way to change it.
Having to process my order and not remember my password and had to renew one and update my address going back to my account to make sure everything was ok and updated.
Excellent, user-friendly Web site. Gives readable, comprehensive information for every book title.
The process is very easy for someone that knows what they are looking for. A new customer may be overwhelmed
I always find what I'm looking for at a great price from Alibris. Shipping is reasonable and my order usually arrives sooner than I expected. Great service!
I would have said 5 but there is always room for improvement. I love your site.
I have been getting items from Alibris for several years and have always been well pleased with the quality. I always receive my orders in a very timely manner.
Smooth transitions in transaction. Easy to follow.
Good set up and display of items. I like the red color that made it easier to read and sort through the books.
I found the text book needed for classes with ease.
The books always arrive in good time and good shape!
So glad to use Alibris instead of Amazon
I appreciate how easy the site is to use
U offered a coupon for signing up to your email list however u don't disclose that u have to some specific amount to even use the coupon. Sort of a bait and switch
When I received confirmation email of my order it had my name with the shipping address although I had someone else's name there. Also the search window is too simplistic -- put in the information that could be title or author--sometimes too many finds.
Whenever I need or am looking for book here is my first stop
Please have your webmaster fix your ordering proceedure so that it is easy (intuitive) to buy more than one book at time.
Always have what I want in great condition at a reasonable price.
Need to change my credit card info. How do I do that?
Site is simple & easy to use. One issue… when using on a Mobil device, I had click the cart icon in the top right, several times before it registered.
Again first time i have used your service for academic books.
First time i have bought something here. I post reviews on your site.
I have always received that which i order from Alibris and the books come in good time.
Tried to get coupon. Would not let me get my $5 off.
A little extra work and cost because book was not available where listed
It was a little challenging to find all three volumes
Great that I was able to recover a very old account.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members