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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always easy to find books and order different options..
You should not make people spend $45 just to use a little coupon! I am a first time user - was expecting to use my 10 percent off or the $5 off either one would have been a nice gesture! Of course I was not told this until I was close to finalizing my purchase. Hmmm.
Because my order was only.87 cents over $75.00, the $10 off coupon would not take. If this is how your company works, I will have to think twice before ordering from alibris again.
I shop on used book sites often and always find what I want on this website.
From finding the book - through purchasing, it was a very quick and efficient process. Thanks!
Alibris is one of my best sources for finding books, both new and used.
Alibris has been one of my favorite sources in buying books
I have always appreciated Alibris service and the offerings.
Super easy to use this website. Love the book and music selections.
I created an account, but never was able to sign in.
Easy to find items, difficult to determine shipping to get best value
Easy to find what I am looking for but a little difficult to compare products
Always easy and efficient, and generally I can find any book I might want.
The book I wanted was easy to find and I really liked that the addresses of the vendors are easy to see--I don't have to go searching for the address like I do on Amazon's Mktplace.
Easy to work your website. Shipping charges are high but I get it. Lol
For lower priced books the shipping fee hurts and kills the savings, otherwise all good. Thank you.
I hate paying individual shipping for each book. Feels frustrating. Perhaps I have been spoiled.
I would buy more bucks if the shipping cost was not as expensive. It would be nice to pick and choose what books you would like the quickest and the rest you can ship any way you want as long as the price is less. I am buying books from some of your competition and their shipping price is less or free. MSA free I like the best. Thank you and I hope you have a blessed day. Please comment back if you would like. Randall Ramsey, Randall, Ramsey at beachsouth.com
I signed up for notifications and got a coupon but then didn't see any opportunities to use it in the checkout process. That was a bummer. Otherwise, great.
You sttated free shipping and then charged me $4.49 shipping fee. I will look else where next time.
Hard to know how to continue shopping after going to cart
Yet to receive my book or deal with shipping, but as far as purchasing goes, it was incredibly easy to find what I was looking for. Thank you
Easy and beneficial! Simple process to find, check out, and buy!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

