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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I signed up for notifications and got a coupon but then didn't see any opportunities to use it in the checkout process. That was a bummer. Otherwise, great.
You sttated free shipping and then charged me $4.49 shipping fee. I will look else where next time.
Hard to know how to continue shopping after going to cart
Yet to receive my book or deal with shipping, but as far as purchasing goes, it was incredibly easy to find what I was looking for. Thank you
Easy and beneficial! Simple process to find, check out, and buy!
Quick and easy to find what I'm looking for used, get a helpful description of condition, and place order. Can't ask for better.
Thank you. I'm excited for this order. It's been a couple decades since I first experienced this book.
Just received my last order (it was my first with your firm) and the used books were great. Hope this order is as good..
Ok but I am getting 3 books from same vendor and paying 3 shipping charges. I would think that is much higher than if the 3 were sent together.
So far so good! I have gotten many books from this seller and have always been satisfied
I have bought books several times and have been pleased 95% of the time with the books I have gotten
"Search" works well to pull up books I'm looking for
Easy to move forward with purchase
You had a lot of things I was looking for at reasonable prices.
This is the first time I have visited this site and I find it very friendly.
Found the books I need and additional reading books at good price.
So far so good.
In the past, I have ordered some things that never arrive so hopefully it is no longer an issue with your company
I have experienced delivery problems a few times so far, but I am satisfied with your dealing with them.
I can give a better review once I've actually received my book!
Use to find books for my book study. Can always find the obscure ones.
I order books for a book study on Alibris. They always have the books I need, no matter how obscure. I appreciated the feature that gave me a cart that saved a little money over my choices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

