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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find the textbook you are looking for and easy to buy. Great place to find used books. I will be coming back.
Tried to order advertised book at $9.77. Site did not allow it! Ended up paying $20 plus.?
Delighted with all the possibilities of titles and prices!
The books I looked for were available. When I compared the prices with Amazon, it was cheaper to buy from Alibris even though I was charged shipping and tax.
Good inventory. Good prices. Prompt service. Thank you
No redirecting to other offers, etc. Able to complete order effortlessly
The books I was looking for wee available and cheap, altho shipping costs are high.
Site is easy to navigate.
Option to requesting selecting password to be connected.
Good price with shipping added. Easy to use website and ordering process. A satisfied customer who orders from Alibris on occasion.
I just placed my order. It was easy! Now, I'm just waiting to receive my book!
I love a bargain deal. Been searching first these items and this website had the best low prices.
Updating password and account information was cumbersome and confusing.
Had trouble at first changing the billing address but you guys fixed it. Thank you.
I love Alibris' selection and pricing. I often have trouble accessing the site, however.
I love Alibris, always have. Searches quickly executed, options numerable and well described. Selection wonderful. Thank you! Victoria deMara
You had a hard to find book that I have been searching for.
Found what I was looking for and more. Check out was easy and quick.
Shipping costs can be misleading (something labeled as "qualifies for free shipping" but that is not explained
It would be nice to see the shipping cost displayed
Wonderful to get hard-to-find books at fair prices. So easy to use your site.
Love Alibris! You always have what I want, at a reasonable price.
I'm new to alibris, but it was very easy to complete my order. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

